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May 4th, 2019, 06:06 #711
From the same version (see my example) to the upgraded version? I'm not aware of any...that's not saying that there aren't. Besides, I seem to remember (faulty or not) that when I bought it, it said the one time fee entitled me to free upgrades forever...
A company living up to the agreement they made to provide free upgrades has nothing to do with loyalty. Also, I never said anything about veterans getting a bigger discount than rookies....I merely said that it seems like veterans are getting penalized for buying into Fantasy Grounds earlier (i.e. paying more than someone that more recently paid for the same version you have)
Clearly you have no visibility to DLC that I have purchased. And you apparently missed the first sentence in my post that I gladly paid the $60 for the veteran upgrade.
So how did level of loyalty get into this conversation? I never mentioned it. But since you brought it up...I believe that I am a loyal customer because I bought into Fantasy Grounds when it was a fledgling VTT back in 2006; upgraded to the ultimate license in 2017; have hundreds of dollars in DLC; have gotten several people to purchase at least a standard license by praising the product; actively support the community by providing extensions; was one of the first few hundred to pledge the veteran ultimate package. I think that qualifies as loyal if anything does.
Once again, I'll refer to my previous post...first paragraph:
Originally Posted by deer_buster
I am clearly in the court that thinks the upgrade is worth the price.
Having said all that, regardless of whether or not it was public knowledge, based on the number of people that have questioned/complained about it, it doesn't seem like the information was clear enough to people, as I am sure that most people don't have unlimited time to scour the forums for a bit of information. SW's apparent disregard of the concerns (and seemingly on the offense in their responses) of those that have expressed them, however, is concerning in and of itself.
I'll stress once again....I was one of the first few hundred that happily purchased the upgrade and can't wait for it to become available to supporters. I would however like to suggest once again (as I have done in many places), that you toss a bone to the people that you made pay more for the same upgrade by maybe throwing in alpha access too. It might drive the pledges up even higher from the rookies that want access earlier too.
Just a thought to help the two sides come together.
aka Laendra
(Discord: Laendra#9660)
Ultimate license (FGC/FGU)
Current Timezone : Central (CDT) (GMT -5)
OP: 3317036507 / 2369539
My opinions are my own and represent no entity other than myself
Extension Support Discord: https://discord.gg/gKgC7nGpZK
Extensions = risk to your gaming experience. If you haven't tested out the extensions in your campaign before your gaming session, turn them off. If you don't backup your campaigns regularly, you're doing it wrong.
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May 4th, 2019, 06:44 #712
Wow!!! $200k (officially) of $29k funded!!!!
aka Laendra
(Discord: Laendra#9660)
Ultimate license (FGC/FGU)
Current Timezone : Central (CDT) (GMT -5)
OP: 3317036507 / 2369539
My opinions are my own and represent no entity other than myself
Extension Support Discord: https://discord.gg/gKgC7nGpZK
Extensions = risk to your gaming experience. If you haven't tested out the extensions in your campaign before your gaming session, turn them off. If you don't backup your campaigns regularly, you're doing it wrong.
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May 4th, 2019, 06:54 #713
John (Moon Wizard) spoke on FG Fridays today about why their is a technological desire/need for taking a phased approach to the number of testers. By having a limited pool of Alpha tester, then a larger pool for Beta (and even that in 2 stages) testers helps both with technology and customer relations. Not that everyone has to agree with the approach, but it is reasonable for both technical and customer reasons and I think it pretty firmly set as the policy SW will be moving forward with.
Problems? See; How to Report Issues, Bugs & Problems
On Licensing & Distributing Community Content
Community Contributions: Gemstones, 5E Quick Ref Decal, Adventure Module Creation, Dungeon Trinkets, Balance Disturbed, Dungeon Room Descriptions
Note, I am not a SmiteWorks employee or representative, I'm just a user like you.
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May 4th, 2019, 06:59 #714Private Messages: My inbox is forever filling up with PMs. Please don't send me PMs unless they are actually private/personal messages. General FG questions should be asked in the forums - don't be afraid, the FG community don't bite and you're giving everyone the chance to respond and learn!
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May 4th, 2019, 07:19 #715aka Laendra
(Discord: Laendra#9660)
Ultimate license (FGC/FGU)
Current Timezone : Central (CDT) (GMT -5)
OP: 3317036507 / 2369539
My opinions are my own and represent no entity other than myself
Extension Support Discord: https://discord.gg/gKgC7nGpZK
Extensions = risk to your gaming experience. If you haven't tested out the extensions in your campaign before your gaming session, turn them off. If you don't backup your campaigns regularly, you're doing it wrong.
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May 4th, 2019, 09:32 #716
- Join Date
- Feb 2019
- Location
- Birmingham, UK
- Posts
- 16
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May 4th, 2019, 11:13 #717
You may be better contacting [email protected] for techy stuff.
If there is something that you would like to see in Fantasy Grounds that isn't currently part of the software or if there is something you think would improve a ruleset then add your idea here https://www.fantasygrounds.com/featu...rerequests.php
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May 4th, 2019, 11:52 #718
Just thought I'd throw my name in the hat if you need help testing things out on LX for the release. Have already threw in my contributions for the kickstarter and caught this bit in your notes:
We make notes on things that we know we need to check into for Mac and Linux support but we have not yet attempted builds on those platforms. It is possible and expected that there will be a delay between releasing versions for Windows PC and Mac and Linux. In the worst case scenario, Windows PC users may complete the entire Alpha and Beta process before the Alpha and Beta process begins for other platforms.
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May 4th, 2019, 14:37 #719
- Join Date
- May 2013
- Location
- East Coast USA.
- Posts
- 953
Two big NO's on this regard.
SW has bent over backwards for literally years to address this topic, using virtually every form of media that their user base routinely accesses.
That some people would seemingly require a personal visit from SJW at their doorstep, followed up by a weekly advertising campaign comprised of billboards and aerial banners to get the message is not a fault of SW.
Neither has SW been on the offense in dealing with the "professed" level of ignorance (I say "professed", because quite frankly, I do not believe it).
SW and the vast majority of the folks around here have shown near infinite amounts of patience and kindness in dealing with this topic. There are a few more vocal a$$$$$$s like me, who have gotten a little weary of the saints at SW and these forums having to spend their time and resources dealing with it again and again. SW, would most likely prefer that I just shut up, but continues to demonstrate their charitable nature by letting me voice my opinion.
*I don't work for SW, and this commentary is not directed at you personally, but rather at the rabble of the pretend-outraged. If you are not a member of that rabble, then you should not be offended. Please note that it is not possible to claim that the rabble does not exist.*
"Whaaaat? The sign says all-you-can-eat buffett! What do you mean, I have to leave after 6 hours? It says 'ALL YOU CAN EAT!', and I'm still eating! I've been a LOYAL customer, feeding my face at this all you can-eat-buffet, for 10 years now! LOYAL, I tell you! It's an outrage! *shakes bag of Cheetoes*. Oh, the humanity!"
Yes, this is the internet, and everyone is now probably terribly, terribly angry. In *real life* I'd buy everyone pizza to soothe their feelings, but alas as noted, this is the internet. If only I could find the proper emoji to convey my feelings, I'm sure it would all be better.
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May 4th, 2019, 15:10 #720
I suppose anyone who dislikes the pricing model sufficiently realizes it is possible to not back the Kickstarter and continue to use FGC for "years" to come, and then pay full price for FGU after release.
The perpetually triggered/offended segment by anything/everything of the general population will never be happy. No matter what is done someone will be complaining.
The pricing methodology has been explained and everyone is free to exercise voting via their wallet at this point. Personally I'm quite happy that my purchase over 7 years ago has worked out so well, and I've been given a $90 discount on my upgrade price.
From what I can see Smiteworks has treated it's customer base pretty well over the time I've been using FG, it seems likely that will continue."I am a Canadian, free to speak without fear, free to worship in my own way, free to stand for what I think right, free to oppose what I believe wrong, or free to choose those who shall govern my country. This heritage of freedom I pledge to uphold for myself and all mankind."
- John Diefenbaker
RIP Canada, February 21, 2022
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