Connection Test Failing

**johnrmcinerney** · October 29th, 2017, 14:37

hey guys ---

I've been running FG for over 3 years now, with nary a problem. Today, my connection test failed and I'm baffled as to how this could happen. Is anyone available to help me with a walkthrough for this problem?

Thanks. I truly appreciate it.

John

**damned** · October 29th, 2017, 14:40

Sorry John - I gotta get some sleep.
If its been working ok in the past - try rebooting your router
If you did any configuration initially to make it work then also check what IP the port forward rule is pointing to and what IP your computer has.
Good luck!

**johnrmcinerney** · October 29th, 2017, 15:11

I did nothing to configure it for use originally. Its been working fine from Day 1. I reset my modem and router and its still a no-go, buckaroo.

**Myrdin Potter** · October 29th, 2017, 16:07

Can you provide some details of how you connect to the internet? Generally you need to do port forwarding from your router, are you sure you did not do that when you first got it and it has just been working ever since?

What operating system do you use?

**midas** · October 29th, 2017, 16:59

The most common reason I've seen cause the "it was working and now it isn't" issue is that the router was configured to forward inbound traffic to the computer's IP address, and that IP address has changed. For example in the past you may have set it up to forward traffic to 192.168.1.101 and now your computer has 192.168.1.102.

**damned** · October 29th, 2017, 21:51

please do the following command in a command prompt:

tracert 8.8.8.8

and post here. if you would like me to look with you please send me your email via PM.

**Gollwyn** · October 29th, 2017, 22:44

I have a game with three other players - all of us from all of our locations are not able to connect to me, or to each other and all "Run Test" are failing. Three locations all have been working before.

**Myrdin Potter** · October 29th, 2017, 22:49

Originally Posted by Gollwyn

I have a game with three other players - all of us from all of our locations are not able to connect to me, or to each other and all "Run Test" are failing. Three locations all have been working before.

I am not 100% sure what the question here is. You all have at least the full license, you each have been running games in the past, and now no one can connect to each other?

Are you all using the same isp and are close to each other?

**Zacchaeus** · October 29th, 2017, 22:49

Originally Posted by Gollwyn

I have a game with three other players - all of us from all of our locations are not able to connect to me, or to each other and all "Run Test" are failing. Three locations all have been working before.

Do all of you have a Standard License or better?

**LordEntrails** · October 29th, 2017, 22:51

Originally Posted by Gollwyn

I have a game with three other players - all of us from all of our locations are not able to connect to me, or to each other and all "Run Test" are failing. Three locations all have been working before.

You will need to tell us more. Have you checked your port forwarding and internal IP? Can you post tracert info like above? You can also check out the Discord server and see if anyone in the support channel can help out realtime.

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