Tuesdays update destroy my campaigns PC's

[bluedreamer]

Thanks again for ruining another Tue night game with an unannounced update that breaks things. Not only did it take me 4 hours to download the update (yes we don't all have gigabit)

It broke all the PC's characters. I used a few of the backup db.xml file and they are still broken - so not only did we lose our weekly game now everyone has to rebuild their PC's

And yet again - the only warning is the little red update button, no warning that it will take 4 hours and changed 1gb of data or that even maybe we should backup the PC and campaign before hand because the conversion failed.

Please start acting like a real software company and update responsibly.


Really annoyed!

[LordEntrails]

I can understand your frustration and that's a bummer that it impacted your game.

If you let us know what is broken with the PC's, and post the xml files, someone might be able to take a look and see if the files can be repaired.

One other thing I would suggest, I never run an update before my game starts. If/when I see the red update button I always wait until after my game is over to come back and run it. That way I always know my games won't be impacted

Let us know how we can help.

[bluedreamer]

I will send the XML when I get home, one thing it specifically broke was casting on PC's sheets.

Still massively annoyed that an update to campaign files is put out with ZERO warning - I'd have taken a backup if I knew you were going to destroy it!

Why isn't there a mailing list for DM's explaining whats in an update and warning them! And don't give me "its on the forums" I don't have time for pull information - push it out!

[kalaolani]

Looks like I've run into the same issue. The update seems to have destroyed my campaign's PCs. Script parsing errors galore and broken results when trying to do anything with a PC.

This is quite annoying indeed.

It seems that you should have a full roll back process with each upgrade so that we don't experience data loss. Obviously, this should include data backups too.

I agree with bluedreamer Is there anyway to get email notification about these updates.

I as well will try to post artifacts for support to review. It would also be a good idea to have an easy way to collect and package this type of information that you need to support your product. You know... like a button that creates a compressed file of all the stuff you want and load it up to your servers for review.

[Gwydion]

I will send the XML when I get home, one thing it specifically broke was casting on PC's sheets.

Still massively annoyed that an update to campaign files is put out with ZERO warning - I'd have taken a backup if I knew you were going to destroy it!

Why isn't there a mailing list for DM's explaining whats in an update and warning them! And don't give me "its on the forums" I don't have time for pull information - push it out!

One other thought and you may have already done this, but when I updated and then loaded one of my campaigns (without removing all the extensions I had loaded), I got a bunch of script errors and many of the actions coded on the character sheets with effects, heals, etc. were all blank. So, I backed out to the launch screen and removed every extension I had loaded. Once I did that and re-loaded the campaign, everything was fine and the character sheets were back to normal. Now this may not be the case for your instance and perhaps there is some other issue, but just wanted to throw this out there in the event it will help you avoid a bunch of re-work.

[bluedreamer]

One other thought and you may have already done this, but when I updated and then loaded one of my campaigns (without removing all the extensions I had loaded),

Great idea! Thanks. I'll try that first before I start rebuilding stuff

[Gwydion]

Looks like I've run into the same issue. The update seems to have destroyed my campaign's PCs. Script parsing errors galore and broken results when trying to do anything with a PC.

This is quite annoying indeed.

It seems that you should have a full roll back process with each upgrade so that we don't experience data loss. Obviously, this should include data backups too.

I agree with bluedreamer Is there anyway to get email notification about these updates.

I as well will try to post artifacts for support to review. It would also be a good idea to have an easy way to collect and package this type of information that you need to support your product. You know... like a button that creates a compressed file of all the stuff you want and load it up to your servers for review.

Your post crossed with mine kalaolani, but if you haven't already I would try to remove any extensions (if you have any loaded) and see if things are truly corrupted/lost or if everything looks back to normal once you have removed all extensions.

[Gwydion]

Great idea! Thanks. I'll try that first before I start rebuilding stuff

Cool. Keep us posted.....

[kalaolani]

Shoot... I always forget about extensions.

With all extensions removed...
1. 5E - Language Fonts - Wizards
2. All of the Desktop Decals from WotC book modules
3. Remove Effect Tag

Testing a single characters casting for ray of frost and fireball (atk and sav based rolls)... I see that the attribute Int has been replaced with base, but I do see
that it did keep the ability set to the correct attribute. So, data was lost, but the character works with "base" instead of "Int," since the the ability is still set to the correct attribute.

Adding back #2 proved that none of the decal extensions are the culprit. The same test above worked without script errors and showed the same data.

The remove effect extension seems to be causing all of the issues.

1. Script error on load of the campaign. "Script Error: [string "scripts/manager_effect_5E.lua"]:7: attempt to call field 'registerEffectVar' (a nil value)"
This makes sense given the error output.

2. Opening the actions tab of a character produces script errors too:
Script Error: [string "campaign/scripts/power_action.lua"]:202: attempt to call field 'getActionHealText' (a nil value)
Script Error: [string "campaign/scripts/power_action.lua"]:202: attempt to call field 'getActionHealText' (a nil value)
...
Script Error: [string "campaign/scripts/power_action_mini.lua"]:116: attempt to call field 'getGroupSaveDC' (a nil value)
Script Error: [string "campaign/scripts/power_action_mini.lua"]:159: attempt to call field 'getActionDamageText' (a nil value)

3. Using many spells causes script errors like these:
Script Error: [string "scripts/manager_string.lua"]:200: attempt to call method 'find' (a nil value)

Remove Effect Tag is the culprit, and I seem to only have data loss that is inconsequential.

[Moon Wizard]

Sorry to hear you are having issues. My guess is that they are tied to community extensions you are using, which need to be updated. As mentioned in this thread, try loading your campaign without any extensions.

There were no campaign file updates as part of this release, so I don't think that was part of the issue. This version has been in beta testing for months, and I announced to all the extension devs a couple weeks ago about launch date. I made an announcement in City Hall forum when I pushed it live. I'm not sure what other kind of notification you were looking for?

Also, as LordEntrails suggested, I would suggest not updating just prior to your session next time, especially if you use community extensions which usually need a few days to a week to catch up.

Regards,
JPG