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  1. #1

    Issues with FG v3.3.1

    Hello all

    I purchased Fantasy Grounds through Steam a while ago, and have used it a number of times. I've purchased and downloaded a few modules, but recently have been having problems.

    Steam client shows Mines of Phandelver, Complete Core Class Pack, and Princes of the Apocalypse as installed (i'm running 5e)
    When I play FG, none of the modules are in the 'extension' box when 5e is highlighted. Before, Mines and Complete Core were there, but not Princes (which I purchased later)
    Even when going into something like Manage Characters, all that's there is basic rules, when before I had access to the deluxe Players Handbook 5e and Lost Mines in my 'library' tab.

    What happened to all my modules/files? I've tried reinstalling, no avail. I'm not sure what to do.

    Thanks in advance

  2. #2
    Trenloe's Avatar
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    Welcome to the forums.

    You need to link your steam purchases to your account, and then run an update. Previously the link was done through the Steam client application, but this is now longer the case. Go to Store -> Steam Account Synchronization at the top of this page.
    Private Messages: My inbox is forever filling up with PMs. Please don't send me PMs unless they are actually private/personal messages. General FG questions should be asked in the forums - don't be afraid, the FG community don't bite and you're giving everyone the chance to respond and learn!

  3. #3
    LordEntrails's Avatar
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    Also remember that the modules will not show up in the "extensions" list. Instead they are in the "Library" once a campaign is opened/started.

    Let us know if what Trenloe and I say doesn't solve your problem or doesn't make sense

    Problems? See; How to Report Issues, Bugs & Problems
    On Licensing & Distributing Community Content
    Community Contributions: Gemstones, 5E Quick Ref Decal, Adventure Module Creation, Dungeon Trinkets, Balance Disturbed, Dungeon Room Descriptions
    Note, I am not a SmiteWorks employee or representative, I'm just a user like you.

  4. #4
    Thanks for your responses

    Trenloe I synched purchases to steam account the way you told me to. FG still doesn't have my purchases as extensions for 5e, nor are they there if I open up library and click modules.

    LordEntrails okay, that must be a new change, because before the update, if I clicked 5e, the extensions would show my purchases (Lost Mine and Core Class pack). However, as I mentioned above, the are also not in my "Library" when I start a new campaign or manage characters.

  5. #5
    Trenloe's Avatar
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    Quote Originally Posted by pdb0311 View Post
    Trenloe I synched purchases to steam account the way you told me to.
    Follow the steps here to make sure you have your account in the FG settings before you run an update: https://www.fantasygrounds.com/forum...l=1#post347847
    Private Messages: My inbox is forever filling up with PMs. Please don't send me PMs unless they are actually private/personal messages. General FG questions should be asked in the forums - don't be afraid, the FG community don't bite and you're giving everyone the chance to respond and learn!

  6. #6
    Thank you Trenloe, It seems everything is back in working order. Appreciate the help, both of you.

  7. #7
    LordEntrails's Avatar
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    Glad it's working

    What you see in the extensions list are the custom decals for those products (i.e. the backgrounds), not the actual content. The content will still need to be activated in the Library (but only once for each campaign).

    Problems? See; How to Report Issues, Bugs & Problems
    On Licensing & Distributing Community Content
    Community Contributions: Gemstones, 5E Quick Ref Decal, Adventure Module Creation, Dungeon Trinkets, Balance Disturbed, Dungeon Room Descriptions
    Note, I am not a SmiteWorks employee or representative, I'm just a user like you.

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