Stuck on FG splash screen when connected??

[SirShanx]

Hi guys, this is my first post so TIA.. I'm having trouble getting the tabletop to work - it won't display, once I've joined my GMs campaign, acquired file set etc, all I get is the splash no matters long i wait.
Is this simply a rendering issue (I get an error trying to install the latest c++ stuff on this crappy laptop I'm using, a fresh restore of windows 8.1 - working on all the updates and such now).
If the c++ distibutable can't install properly, would that be the issue?
Any help appreciated!!

[LordEntrails]

Welcome, sorry you are having problems.

c++ install would be an issue as it's required to run FG. What errors are you seeing with this?

Also, what version of FG are you trying ti use? FGC or FGU? When was it last updated?

[SirShanx]

Welcome, sorry you are having problems.

c++ install would be an issue as it's required to run FG. What errors are you seeing with this?

Also, what version of FG are you trying ti use? FGC or FGU? When was it last updated?

Thanks so much for the reply! It was definitely a c++ install error.. once it fully repaired / successfully installed, the tabletop loaded no worries!
Now the learning begins!