Thread: Updater Problems
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June 4th, 2017, 23:52 #1Devotee
- Join Date
- Sep 2015
- Posts
- 6
Updater Problems
Hey,
I have a regularly scheduled game that starts in about 2 hours. When I turned on and tried to update, I get an error stating "Failed to run Fantasy Grounds Updater"
Any suggestions?
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June 4th, 2017, 23:57 #2
Have you checked the update thread? See post #2 here; https://www.fantasygrounds.com/forum...v3-3-1-is-live
Problems? See; How to Report Issues, Bugs & Problems
On Licensing & Distributing Community Content
Community Contributions: Gemstones, 5E Quick Ref Decal, Adventure Module Creation, Dungeon Trinkets, Balance Disturbed, Dungeon Room Descriptions
Note, I am not a SmiteWorks employee or representative, I'm just a user like you.
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June 5th, 2017, 02:56 #3SmiteWorks
Supreme Deity
- Join Date
- Mar 2007
- Posts
- 20,564
Please try reinstalling from the installer in the Downloads link on the front page of our web site.
Usually, that message indicates that a file is missing or only partially updated.
Also, you may want to make sure that your security software hasn't quarantined any files.
Regards,
JPG
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June 17th, 2017, 06:50 #4High Templar
- Join Date
- Nov 2008
- Location
- Romford,UK
- Posts
- 182
\i have the same problem-I use AVG but the virus vault is empty-I can access the updater file from the program folder but it only gets about halfway through with the checks then stops without updating the program.
I have tried running FG as administrator and running the installer from the website-all same result.Borusa32
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