Thread: Purchases Not Downloading
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November 14th, 2021, 17:27 #1
- Join Date
- Nov 2019
- Posts
- 1
Purchases Not Downloading
Hey everyone,
I just purchased 3 DLCs for Fantasy Grounds, and something weird happened. It's listing them now as "Gift Orders" in my Order History--but I wanted to buy them for myself. I tried to "gift them to my own username," and that isn't helping. Whenever I open the FGC launcher, there is no "Update Available" red button like normal. So, now I'm stuck. How do I manually download these after purchase? Is there a way to do that, so I can put them in the folders myself?
Thanks in advance.
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November 14th, 2021, 17:44 #2
New products are not supported for FGC. So it depends upon what product you bought as to if it will be available for FGC or not. You can contact support for exact details as well as to request a refund if needed. https://fantasygroundsunity.atlassia...stomer/portals
Problems? See; How to Report Issues, Bugs & Problems
On Licensing & Distributing Community Content
Community Contributions: Gemstones, 5E Quick Ref Decal, Adventure Module Creation, Dungeon Trinkets, Balance Disturbed, Dungeon Room Descriptions
Note, I am not a SmiteWorks employee or representative, I'm just a user like you.
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November 14th, 2021, 18:09 #3
Sorted on Discord.
If there is something that you would like to see in Fantasy Grounds that isn't currently part of the software or if there is something you think would improve a ruleset then add your idea here https://www.fantasygrounds.com/featu...rerequests.php
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