Fantasy Grounds Merchandise
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  1. #291

  2. #292
    Thanks for the help so far.

    Deleted all pak files, ran the updated, started a campaign and clicked on the banners. Still the same issue.

  3. #293
    damned's Avatar
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    Please follow the post above.

  4. #294
    Wind 8.1 "UpdaterEngine.exe has stopped working"
    "A problem caused the program to stop working correctly. Please close the program."

    How can I fix this?
    Ultimate License Holder

  5. #295

  6. #296
    Hi

    Lot of thanks from here!

    The post above fixed it: It was: Wrong Fantasy Grounds Version - deleted the exe and then updated, works fine again.
    Phew .

    Looking forward to play with the new stuff.
    And thanks again!

    p.s.:
    I ll check the support forums next time, didn't noticed them at first and the Release v3.2 thread at the top just jumped into my sight
    Last edited by tamahandy; November 10th, 2016 at 23:32.

  7. #297
    Quote Originally Posted by damned View Post
    Redownload from here or steam and check your AV didnt quarantine the file.
    I've never used FG through Steam. And there is no AV running.

    Edit
    Gone through all those troubleshooting steps (which aren't many) already, since none of them have to do with the actual update process they don't help me at all. No ruleset is applicable as I'm merely trying to update the software, existing 3.17 install works fine otherwise, it simply will not update.
    Ultimate License Holder

  8. #298
    LordEntrails's Avatar
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    Quote Originally Posted by GrimmSpector View Post
    I've never used FG through Steam. And there is no AV running.

    Edit
    Gone through all those troubleshooting steps (which aren't many) already, since none of them have to do with the actual update process they don't help me at all. No ruleset is applicable as I'm merely trying to update the software, existing 3.17 install works fine otherwise, it simply will not update.
    Did you say you were running Windows? And you tried after a clean reboot? Does it give you any other error messages? Do you have correct permissions to the install location?

    Problems? See; How to Report Issues, Bugs & Problems
    On Licensing & Distributing Community Content
    Community Contributions: Gemstones, 5E Quick Ref Decal, Adventure Module Creation, Dungeon Trinkets, Balance Disturbed, Dungeon Room Descriptions
    Note, I am not a SmiteWorks employee or representative, I'm just a user like you.

  9. #299
    Quote Originally Posted by LordEntrails View Post
    Did you say you were running Windows? And you tried after a clean reboot? Does it give you any other error messages? Do you have correct permissions to the install location?
    Rebooting has changed nothing. It has permissions, as I'm the only user and administrator on the system, and I've also tried running it in admin mode anyways just for fun, with precisely the same result.
    Ultimate License Holder

  10. #300
    Trenloe's Avatar
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    Quote Originally Posted by GrimmSpector View Post
    Wind 8.1 "UpdaterEngine.exe has stopped working"
    "A problem caused the program to stop working correctly. Please close the program."
    What's the size and date of UpdaterEngine.exe?

    Open up FG and click the settings button. What do you have set for General -> App Directory and Data Directory?
    FG Wiki: How to Compile the FG Logs

    Private Messages: My inbox is forever filling up with PMs. Please don't send me PMs unless they are actually private/personal messages. General FG questions should be asked in the forums - don't be afraid, the FG community don't bite and you're giving everyone the chance to respond and learn!

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