Thread: I can't Log In into my account.
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November 30th, 2019, 14:38 #1
- Join Date
- Mar 2017
- Location
- Argentina
- Posts
- 46
I can't Log In into my account.
I've been having problems with the Log In in the Fantasy Grounds Unity program. I can't Log in and I'm using the same name and password as the forum.
Thank you.
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November 30th, 2019, 15:59 #2
Verify that you entered your FG Unity license key and not your FG Classic license key. They are two different licenses. You can find your licence keys by going to the Store -->Order History
Ultimate License Holder
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December 1st, 2019, 15:07 #3
- Join Date
- Mar 2017
- Location
- Argentina
- Posts
- 46
Im using the unity license key. The key is ok, the problem is with the account
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December 1st, 2019, 16:07 #4
Double check that the username and password are correct. There are no reported instances of this being a problem. If that still doesn't work you probably want to reset your password.
If there is something that you would like to see in Fantasy Grounds that isn't currently part of the software or if there is something you think would improve a ruleset then add your idea here https://www.fantasygrounds.com/featu...rerequests.php
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December 1st, 2019, 16:39 #5
- Join Date
- Mar 2017
- Location
- Argentina
- Posts
- 46
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December 1st, 2019, 17:14 #6
I suspect it may be your special character in your username. Not sure how to test or verify that.
There was something else like that early on, don't remember what came of it.
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December 1st, 2019, 17:24 #7
- Join Date
- Mar 2017
- Location
- Argentina
- Posts
- 46
Is there a way to change the username?
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December 1st, 2019, 17:28 #8
You know, I never even thought of that special character.
Send an email to [email protected]Ultimate License Holder
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December 3rd, 2019, 18:50 #9
- Join Date
- Mar 2017
- Location
- Argentina
- Posts
- 46
Problem Solved. The issue was the special character.
Thank you very much
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December 3rd, 2019, 19:48 #10
Glad it got solved!
Ultimate License Holder
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