not able to run fantasy grounds

[schoebela]

I have played fantasy grounds successfully in the past. I got a new game going and I re-installed it through steam and when I go to run it through steam I am asked to login and I input my credentials then get an error prompt
"HandleUserCookie
network
time out"
I click okay
then I get in red under the login
invalid credentials
it closes then tries to update
and times out over and over again
I, minutes before, received confirmation from fantasy grounds about successfully creating my FG account.

What am I missing?
What must I do?

Thanks for any help gentle users.

[Moon Wizard]

This means that something is blocking the Fantasy Grounds Updater from contacting the update server.

Some things to check:
* If you are running MalwareBytes, you'll need to disable the Internet Security (or the whole program). It interferes with FG connections as of some time last week.
* Make sure that your network on your Windows machine is set to Private.
* Make sure that FantasyGrounds.exe and FGUpdaterEngine.exe are not being blocked by your security software. (i.e. Windows Firewall, McAfee, Norton, etc.)

Regards,
JPG

[schoebela]

yeah just turned off the realtime protection of malware bytes, and immediately it started updating.

Thank you and cheers!