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  1. #1

    Connection Test Failure

    Hi,
    I keep getting Connection Test Failures, despite having port 1802 on both TCP and UDP for my local IP. I’ve even deactivated the firewall to check whether it is affecting the Connection Test, but I still get a failure result.
    Help would be appreciated.
    Best regards
    Infocalypse

    Windows 10 64bit PC,
    Using Windows Defender, no additional firewalls.
    Unitymedia Cable Modem.

    tracert 8.8.8.8 returns:
    1 * * * Request timeout.
    2 11 ms 10 ms 22 ms de-fra04a-rc1-ae23.fra.unity-media.net [81.210.141.29]
    3 11 ms 10 ms 8 ms de-fra03b-ri1-ae25-0.aorta.net [84.116.130.206]
    4 10 ms 8 ms 8 ms 213.46.177.42
    5 17 ms 9 ms 8 ms 216.239.59.68
    6 9 ms 19 ms 11 ms 209.85.241.71
    7 27 ms 28 ms 29 ms 64.233.174.143
    8 15 ms 15 ms 15 ms 216.239.58.183
    9 * * * Request timeout.
    10 * * * Request timeout.
    Last edited by Infocalypse; July 18th, 2017 at 21:24.

  2. #2
    Zacchaeus's Avatar
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    There are a number of possible reasons.

    Check that you have forwarded the port to the correct internal IP address for your computer.
    Make sure that your network is set to private and not public
    If you have a modem and a router you'll need to chain the port forwarding from one to the other and then to your computer
    Make sure that you aren't on an IPv6 network - if you are then you won't be able to port forward and will need to consider a VPN solution.
    Make sure that your Firewall AND antivirus both have FG whitelisted.
    If there is something that you would like to see in Fantasy Grounds that isn't currently part of the software or if there is something you think would improve a ruleset then add your idea here https://www.fantasygrounds.com/featu...rerequests.php

  3. #3
    Thanks Zacchaeus,

    I rechecked the port forwarding. It is forwarded to the correct internal IP.
    Network status checked. It is set to private.
    Firewall and Antivirus both have FG whitelisted.

    Yet I am in an IPv6 network, do you have any recommendations on the best VPN software to solve the problem? I have read on the forum that Hamachi is not recommended.

    Thanks

  4. #4
    Zacchaeus's Avatar
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    I hesitate to recommend since I've never had to us one. Himachi seems to be easy enough to set up but people do say that they are concerned with security issues. pureVPN is the only one I have knowledge about and it seems to be less intrusive.
    If there is something that you would like to see in Fantasy Grounds that isn't currently part of the software or if there is something you think would improve a ruleset then add your idea here https://www.fantasygrounds.com/featu...rerequests.php

  5. #5

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    Quote Originally Posted by Infocalypse View Post
    I have read on the forum that Hamachi is not recommended.
    Why? It works great, when it's needed.

  6. #6
    Trenloe's Avatar
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    Quote Originally Posted by Infocalypse View Post
    I have read on the forum that Hamachi is not recommended.
    Hhhmmm, not sure where you've read that. Quite a few people use it - information here: https://www.fantasygrounds.com/forum...ng-Try-Hamachi

    Some people don't like it because it requires everyone (GM and players) to have it installed on their computers. Whereas a dedicated VPN solution means it's just the GM who needs to have the VPN setup.

    There was a VPN test done for PureVPN a couple of months ago, and this worked well for a number of people - as long as the dedicated IP address add on was purchased. PureVPN is available here: https://www.purevpn.com/
    Private Messages: My inbox is forever filling up with PMs. Please don't send me PMs unless they are actually private/personal messages. General FG questions should be asked in the forums - don't be afraid, the FG community don't bite and you're giving everyone the chance to respond and learn!

  7. #7
    Hi Trenloe,
    how about the FG steam version, does it run into similar connection problems, or does it run via the Steam servers? I might consider an upgrade to Ultimate, if that is a solution.

  8. #8
    Zacchaeus's Avatar
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    It matters not where you purchase FG you still need to forward ports. The Steam version doesn't run through Steam.
    If there is something that you would like to see in Fantasy Grounds that isn't currently part of the software or if there is something you think would improve a ruleset then add your idea here https://www.fantasygrounds.com/featu...rerequests.php

  9. #9
    Trenloe's Avatar
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    Quote Originally Posted by Infocalypse View Post
    how about the FG steam version, does it run into similar connection problems, or does it run via the Steam servers?
    The Steam version is exactly the same as the non-Steam version.
    Private Messages: My inbox is forever filling up with PMs. Please don't send me PMs unless they are actually private/personal messages. General FG questions should be asked in the forums - don't be afraid, the FG community don't bite and you're giving everyone the chance to respond and learn!

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