Printable View
We cleared some things on our side for the product and recommend doing another update, then try reverting the module. If that doesn't work then again remove the vault file and re-update. Could you also try a new campaign and see if it shows up there if you have continued issues.Quote:
Originally Posted by drempel
In addition to the 32 missing monsters in "Monster Vault 2", the name of the "Bog Bounder" appears listed on NPCs as "Fiend, Bog Bounder", which is not correct, it should just be "Bog Bounder".Quote:
Originally Posted by ferrnando
Did all of the above. Still the same issue.Quote:
Originally Posted by superteddy57
Did it at one point have a different filename? Should I go hunting for a different .dat file and remove it? I've noticed exporting modules that two different .mod's (like X1.mod and X2.mod) that have the same "Name" (like both have been exported with the name "X is Cool") can make it hard to determine which file actually got loaded...
Dave
The other option could be I just wipe out my entire vault, wait for all (checks directory....) 437 files to download...man I've given you guys a lot of money....LOLQuote:
Originally Posted by drempel
Confirm, I have the same missing art as Drempel in the ToV GMG. I just saw it update, too.
Ok, so it's not just me :)Quote:
Originally Posted by ColoradoGM
All of the CHAP OPENER art pieces open as black screens. I've had a map in another product that did that because its name included an apostrophe (and it was in the vault so I could not access it to change the name) but none of these have (visible) special characters in their names.Quote:
Originally Posted by drempel
I just did a fresh install on a mac. (other two installs I've tried are windows).Quote:
Originally Posted by drempel
Problem still persists.
No Chapter art, most of the art records (including Naval Battles) are empty.
So, given everything, sounds like its a problem with the fantasy grounds program, or the fantasy grounds product servers.
At least two customers have the issue, and it appears on both windows and mac.
I'm not sure there's much more I can do to help. You guys need to repro in a customer equivalent environment (instead of a dev one) and debug. Or failing that, look into why these accounts aren't working (I do beleive Colorado GM and I both got our GMG's as kickstarter backers if that matters).
@drempel,
There are no real differences between our local environments and yours. We added the product to our personal accounts and not seeing the issue as you are.
Can you please send us a zipped up copy of the campaign folder (either one); as well as the KPFGTOVGMG.dat file from your vault?
We're trying to track down what is different in your scenario vs. ours.
Also, could you walk me through the exact steps of how you are opening the Naval Battles?
(open campaign, click Images, search for Naval Battles, click on Image record (Art - Naval Battles)? Or something else?)
Regards,
JPG
Nevermind, found the issue. The developer used em-dashes for all the file names which will get removed by the compression library (i.e. use of non-ASCII characters). We highly recommend developers not use non-ASCII characters in file names for this reason; and I'll remind the ToV developer.
Will have to manually fix them all; so I'll push out an update in a bit.
Regards,
JPG