Tokens Vanishing when moving

[deniskei]

I'm having an issue when my players try to move, using 5E.
When the DM approves the move, the token vanishes, and the player's map turn dark.

I already turned off all mods, and still getting this issue.
I'm attaching the prints

[Jiminimonka]

I'm having an issue when my players try to move, using 5E.
When the DM approves the move, the token vanishes, and the player's map turn dark.

I already turned off all mods, and still getting this issue.
I'm attaching the prints

Yeah, this has been happening for a few weeks now, in both Savage Worlds and 5e games I have played.
DM approves move, token slides along then vanishes off the map and has to be dragged back on from the Combat Tracker.

On the Savage Worlds game I was the GM, on the D&D game I was a player.

[Zacchaeus]

You should attach your campaign files as well.

[deniskei]

I can, but I just opened a new campaign, and the same thing happens

[deniskei]

You should attach your campaign files as well.

Here's the files

[Grundole]

I experienced the same thing. I don't typically use DM approved movement, so turned it off and all worked fine (note: not suggesting this as fix, just what happened).

[Ludd_G]

Same here. I assumed user error and didn't grab the logs unfortunately. It has happened on a couple of different sessions, on a couple of different maps, and whilst random in when it occurs, once it has it feels like there's an actual hole in the map (which there isn't) that the token falls through, and will do so more than once, but not every token. Strange. Obviously if it happens again I'll grab logs, but just wanted to let whomever know that it's affecting more than 1 person. All the maps were using layers, with at least one layer being made transparent, but still using the LoS info from it (replacing modules low res maps with higher res replacements) if that offers any insight?

Cheers,

Simon

p.s. removed campaign zip as it's probably not useful

[Jesse0317]

I'll go ahead and add my 2 cents as well. This has been happened the last couple of games we've had, but I'm running a Pathfinder 1e game. After adding the character back to the map a few times it seems to work fine with no other issue.

[Trenloe]

I can't recreate the issue, but I don't have most of the extensions listed in the two example campaign provided above.

@deniskei and @Ludd_G you're both running some of the same extensions (and Ludd_G you're running a lot of extensions - 68, so I'm hardly surprised you're not seeing correct behaviour), so I'd look at the extensions you're running as a possible cause of the issue (look at these first: TurnBasedEffects, AutomaticPackTactics, AdvancedEffects, KitNKaboodle, ClearDead). If you can recreate in a completely new campaign without any extensions then please provide exact steps to recreate.

[Ludd_G]

Same campaign, no extensions. Running second player instance, using Kikuchiyo, token lock 'on', running the token backwards and forward several times (I spent around 5 minutes doing this) in the area indicated on the screen grab, and poof! the token vanished.

I hope this helps.

Cheers,

Simon

[Jiminimonka]

I can't recreate the issue, but I don't have most of the extensions listed in the two example campaign provided above.

@deniskei and @Ludd_G you're both running some of the same extensions (and Ludd_G you're running a lot of extensions - 68, so I'm hardly surprised you're not seeing correct behaviour), so I'd look at the extensions you're running as a possible cause of the issue (look at these first: TurnBasedEffects, AutomaticPackTactics, AdvancedEffects, KitNKaboodle, ClearDead). If you can recreate in a completely new campaign without any extensions then please provide exact steps to recreate.

It is happening in Savage Worlds with none of those extensions.

[Jiminimonka]

I think from what Doswell said during on of his SWADE games, it happened in the Terrain LOS areas for him a couple of times. I have not checked which maps it happened on for me but they had wall and door and window LOS and maybe a small Terrain LOS part, and it happened with LOS on and tokens locked (snap to grid off).

[Trenloe]

It is happening in Savage Worlds with none of those extensions.
Is there a reliable way to reproduce the issue? @Ludd_G says they spent 5 minutes dragging a token around before the issue occurred, so a quicker/more reliable way to reproduce will help the devs.

[Jiminimonka]

Is there a reliable way to reproduce the issue? @Ludd_G says they spent 5 minutes dragging a token around before the issue occurred, so a quicker/more reliable way to reproduce will help the devs.

I will have a test tomorrow, see if there is some thing which seems to trigger it.

[Ludd_G]

Is there a reliable way to reproduce the issue? @Ludd_G says they spent 5 minutes dragging a token around before the issue occurred, so a quicker/more reliable way to reproduce will help the devs.

Hi, I'm just checking that you saw that I'd narrowed it down to the area under the purple circle in the screenshot, not the whole map?

[Trenloe]

Hi, I'm just checking that you saw that I'd narrowed it down to the area under the purple circle in the screenshot, not the whole map?
Ah, sorry - I read your post to mean even with the area narrowed down it took 5 minutes for the issue to occur. Good work in narrowing it down to that area.

I think it's related to the terrain polygons at that point - at least when the token disappears for me it's when the movement starts, ends or goes through those areas. It would be good to know what LoS occluders are around the points where tokens disappear on other maps - unfortunately I don't have Dungeon of the Mad Mage so can't check what LoS is on the map shown in post #1.

[Judgecat]

This same issue is happening in a game I am hosting (RotRL) and playing (WotR) - both PF1E. Seems to happen when tokens are close to walls, and perhaps intersect, when moved. The only common extensions in these two games are live hitpoints v2.4 and token height indication v4.14.

[MrDDT]

Im having the same issue, with token lock on, sometimes I click "approve" checkbox on the token and it will just delete it.

[Judgecat]

516195162051618516165161551617

All four players tokens disappeared as they moved through this square diagonally NW to SE marked on the map. From RotRL PF1E.
Maybe someone else can create it?
Got me stumped.

[Jiminimonka]

Im having the same issue, with token lock on, sometimes I click "approve" checkbox on the token and it will just delete it.

It's not deleted. It's teleport to a location outside of space and time but still tethered to this universe via the silver cord of Cee Tee.

[cwsoots]

Replying so I can follow this thread, as I have seen this same issue as well over the last several weeks. I thought that an issue of this nature would be resolved quickly, so I neglected to report it when it first occurred. However, it happened several times and as recently as our Friday night session. It seems to occur when approving token movement that involves longer moves near or close to occlusions (walls, doors, etc.), particularly around corners. I don't have a demonstration of this issue to share, as I'm unable to take the time to troubleshoot/capture during our sessions. Given some spare time, I will attempt to recreate it and share the results.

[Jesse0317]

I'll add another 3 cents into the mix, as stated before this has happened in my games the last month or so. I'll echo the same thing and say the disappearing of the token generally happens as they approach or pass thru a door. I approve the moment and as soon as they hit the door area the token vanishes. I'm running a custom model with LOS and Maps I imported and setup myself.

[Lo Zeno]

I can help, with a quick and easily reproducible instance of the bug:

Take this campaign:

https://1drv.ms/u/s!AhU4e1ugaj2RgtM0_4jKwDieAfbPmg?e=enraom

open it up, and load the map linked in the SECOND shortcut button.

Then check the video that I attached: all you need to do is drag the character show in the video from the combat tracker to the same room shown in the video, plan the movement as if wanting to go through the south east wall, then approve the movement. The token will move towards the wall and then POOF! disappear.

[Trenloe]

I can help, with a quick and easily reproducible instance of the bug:

Take this campaign:

https://1drv.ms/u/s!AhU4e1ugaj2RgtM0_4jKwDieAfbPmg?e=enraom

open it up, and load the map linked in the SECOND shortcut button.

Then check the video that I attached: all you need to do is drag the character show in the video from the combat tracker to the same room shown in the video, plan the movement as if wanting to go through the south west wall, then approve the movement. The token will move towards the wall and then POOF! disappear.
That's great! Thank you for providing that. Hopefully that help the devs zero in on the issue.

[Moon Wizard]

Thank you very much for the reproduceable example; this will help tremendously!

I've recreated locally and asked @cpinder to look at the issue as soon as he can. I hope to get a fix in the beta test soon, if he can find it quickly and the patch is simple enough.

Regards,
JPG

[MrDDT]

Thank you very much for the reproduceable example; this will help tremendously!

I've recreated locally and asked @cpinder to look at the issue as soon as he can. I hope to get a fix in the beta test soon, if he can find it quickly and the patch is simple enough.

Regards,
JPG

Everyone rejoiced!

[Moon Wizard]

We've pushed a new version to the Test/beta channel that contains a fix for the case recreated by @Lo Zeno; as well as putting in guards to prevent invalid positions being set for tokens at all.

This most likely fixes the general issue; but please let us know if you see this issue in the Test channel before the release. Target release is some time next week; but there are a couple things pending.

Regards,
JPG

[deniskei]

Had a session this week after the update.
Didn't had this issue anymore.
Thanks everybody!

[eporrini]

I have seen this also. Have not tested without extensions.

[Lo Zeno]

I have seen this also. Have not tested without extensions.

Did you see this after the last update, or before?

[Trenloe]

I have seen this also. Have not tested without extensions.
Are you, and the players, running v4.1.14?

[eporrini]

Are you, and the players, running v4.1.14?

I'm not sure if I was at the time. The issue has been intermittent. That said, I played through a session on Friday and did not have an occurrence of the issue. If I see it again I will post an update.

[eporrini]

I played a session last night on the latest update released yesterday. 5e. A new thing happened, a token disappeared and a second later reappeared in a far corner of the map (way off the actual map in the unpopulated area of the grid). If it helps, the player was moving through the window of a building when it happened.

[MrDDT]

I played a session last night on the latest update released yesterday. 5e. A new thing happened, a token disappeared and a second later reappeared in a far corner of the map (way off the actual map in the unpopulated area of the grid). If it helps, the player was moving through the window of a building when it happened.

DM reported this happening a few times also. Moving people through a door, using token lock approved moves.

[Moon Wizard]

If you are still seeing this on the latest version (v4.1.15); we need to figure out a reproducible case in order to track down the issue. @cpinder was able to track down the specific scenario reproduced earlier in this thread as part of the recent updates.

Regards,
JPG

[Lo Zeno]

If you are still seeing this on the latest version (v4.1.15); we need to figure out a reproducible case in order to track down the issue. @cpinder was able to track down the specific scenario reproduced earlier in this thread as part of the recent updates.

Regards,
JPG

I just saw the exact same issue, and I can provide a reproducible example:
1- download this campaign: https://1drv.ms/u/s!AhU4e1ugaj2RgtN6iGmquzlXpd0FDg?e=gaaeRT
2- open the map in the SECOND hotkey, called "Level 1 - Players"
3- place a character into the room labeled "01.06.01 6a. Hall of Three Lords", at the bottom, near the door in the south-east corner
4- Plan the character's movement through the door, then approve it
5- character will disappear from there and reappear in the bottom right corner of the map, outside the map's boundaries.

You can see the steps to follow and the effect in this video:
https://1drv.ms/v/s!AhU4e1ugaj2RgtZ3EO2yYa5R0ALM3Q?e=K774dd

It's probably worth noting that most of the token disappearance issues are easy to reproduce using the map of the first level in the D&D module "Dungeon of the Mad Mage". I don't know what's peculiar about that module, but it's the only one in which I always see these issues, and I can consistently reproduce them there.

[EllivasKram]

I’m seeing this too in the DOTMM. Annoying as the player lose their vision history.

[Jiminimonka]

If you are still seeing this on the latest version (v4.1.15); we need to figure out a reproducible case in order to track down the issue. @cpinder was able to track down the specific scenario reproduced earlier in this thread as part of the recent updates.

Regards,
JPG

Just had a player token vanish when it moved and hit a corner LOS.

52050

In a game now and I am playing, will ask GM for logs if possible later.

[Moon Wizard]

Thanks for the specific example. I've recreated locally, and passed to @cpinder to take a look at.

It seems to be related to planned token movement through blocking LoS; which should just stop the movement.

Regards,
JPG

[Galadur]

I've had the same issue with DCC !
I've started to play on Thursday evening with some friends the Portal Under the Stars DCC adventure and the token were vanishing during their movement (instead of stopping) when they were coming in contact with a wall !
I was using the Player Map.

The forcasted movement :
52046

The PC is there after his movement :
52047
Quite far away from his friends and the map (he's in the red circle) :
52048

[jaharmi]

I saw it multiple times yesterday. Here is my FGU version info from the log:

[3/20/2022 5:37:59 PM] FGU: v4.1.15 ULTIMATE (2022-03-14)
[3/20/2022 5:37:59 PM] OS: Mac OS X 11.6.5
[3/20/2022 5:37:59 PM] GRAPHICS: AMD Radeon RX 580 : 8192
[3/20/2022 5:37:59 PM] UI SCALE: 1

We were in Feathergale Spire, on the Ground Floor map, in the PoTA D&D 5e module.

It surprised us the first two times it happened. By the third, we deduced that it only happened when the player's token selected a destination that would pass through a wall. The player tokens were instantly transported to the far east, and slightly south. The players and I could find the teleported tokens by clicking on their character sheet.

I have the option to require movement approval enabled. The teleport didn't seem to happen right when the move was approved, but more specifically when the token reached a wall.

To get back onto the map, their moves would have typically been 700-1500 feet. The animation for this was comical. And it sometimes resulted in another teleport, possibly because they hit the outside wall of the tower. By the third instance of this problem, I just dragged the player token from the Combat Tracker to the desired position on the map to resume play more quickly.

My players never seem to plot multi-step moves that would actually go through a door. I often Shift-click to move them to their intended destination. I think they must expect the tokens to follow paths, as if they are in StarCraft or something.

After I asked them to plot multi-step movements or multiple individual move actions, this problem did not recur.

I had quite a few extensions loaded at the time. I got a number of errors during the course of the game, but that didn't happen at the time of the teleports.

[superteddy57]

I saw it multiple times yesterday. Here is my FGU version info from the log:

[3/20/2022 5:37:59 PM] FGU: v4.1.15 ULTIMATE (2022-03-14)
[3/20/2022 5:37:59 PM] OS: Mac OS X 11.6.5
[3/20/2022 5:37:59 PM] GRAPHICS: AMD Radeon RX 580 : 8192
[3/20/2022 5:37:59 PM] UI SCALE: 1

We were in Feathergale Spire, on the Ground Floor map, in the PoTA D&D 5e module.

It surprised us the first two times it happened. By the third, we deduced that it only happened when the player's token selected a destination that would pass through a wall. The player tokens were instantly transported to the far east, and slightly south. The players and I could find the teleported tokens by clicking on their character sheet.

I have the option to require movement approval enabled. The teleport didn't seem to happen right when the move was approved, but more specifically when the token reached a wall.

To get back onto the map, their moves would have typically been 700-1500 feet. The animation for this was comical. And it sometimes resulted in another teleport, possibly because they hit the outside wall of the tower. By the third instance of this problem, I just dragged the player token from the Combat Tracker to the desired position on the map to resume play more quickly.

My players never seem to plot multi-step moves that would actually go through a door. I often Shift-click to move them to their intended destination. I think they must expect the tokens to follow paths, as if they are in StarCraft or something.

After I asked them to plot multi-step movements or multiple individual move actions, this problem did not recur.

I had quite a few extensions loaded at the time. I got a number of errors during the course of the game, but that didn't happen at the time of the teleports.

I would suggest attempting an update as a fix was pushed to resolve this issue. Please report back if you are still seeing this.