FGU Updater not working

[Brushfire]

I'm getting Error: HTTP/1.1 522 Unknown HTTP Status errors from the fantasy grounds updater when I try to update. Any ideas?

[KiltedSamurai]

I'm having the same issue here.

[Gilidarius]

I and all of my players are having the same issue. I was able to launch the game, but two of the players could not access my game.

[scoot138]

Same issue here as well

[Moon Wizard]

We're looking at this now. It seems like the Forge has gotten very popular, and the update process is currently overloading the patch server.

Players should not be blocked from accessing your game between these 2 versions; since there were no networking/data changes that I'm aware of between 4.1.10 and 4.1.11.

Regards,
JPG

[HoratioDrank]

Is this also why I can't access a purchase I just made? I bought Fizbin's Treasury of Dragons from the store. Typically when I make a purchase, if I subsequently start up Fantasy Grounds Unity it automatically downloads. I tried several times but it didn't work, and Fizbin's just shows up in my account with a green button to gift it to someone.

[Moon Wizard]

Yes, all the product and Forge queries are supposed to complete, before any updates are pulled.

Regards,
JPG

[HoratioDrank]

Okay, no worries. I'll try again in the morning and see if it downloads.

[Moon Wizard]

We just pushed an update to the database query for the forge subscriptions; so please give your updates another try.

Regards,
JPG

[HoratioDrank]

It worked fine for me. My version updated and my purchase downloaded no problem. Thanks for fixing it.

[LordEntrails]

Working for me.

[jakemtl]

Issue appears to be resolved now.

[Ecks]

Just an FYI, but during this update server outage the other day I had tried to change Build Channels in the updater and noticed the dropdown menu was missing: Capture.JPG (https://www.fantasygrounds.com/forums/attachment.php?attachmentid=49772). The drop down menu appeared after a 60 second timeout, after which I was able to change the Build Channel again. My guess was that it needed to query the server for some information and timed out. Just posting as an FYI - once the updater started working again I didn't have any issues switching Build Channels.

[Moon Wizard]

Yes, the updater pulls the available channels from the update system.

Regards,
JPG

[stainingdrag00n]

currently experiencing this issue and idea what's going on?

[superteddy57]

The server was restarted, please try again

[Will4519]

Beginning Update
Getting products...
1 Response received: {"products":[{"id":"157","name":"2E","type":"PRODUCT","location":"1","downloadPath":"","isPublic":false,"isPurchase":false,"buildNums":["194"],"size":6865565},{"id":"55","name":"3.5E","type":"PRODUCT","location":"1","downloadPath":"","isPublic":false,"isPurchase":false,"buildNums":["159"],"size":4093898},{"id":"56","name":"4E","type":"PRODUCT","location":"1","downloadPath":"","isPublic":false,"isPurchase":false,"buildNums":["134"],"size":3940036},{"id":"30","name":"5E","type":"PRODUCT","location":"1","downloadPath":"","isPublic":false,"isPurchase":false,"buildNums":["358"],"size":709333},{"id":"58","name":"5E-addons","type":"PRODUCT","location":"2","downloadPath":"","isPublic":false,"isPurchase":false,"buildNums":["66"],"size":5775347},{"id":"57","name":"5E-data","type":"PRODUCT","location":"1","downloadPath":"","isPublic":false,"isPurchase":false,"buildNums":["19"],"size":6595123},{"id":"52","name":"CoreRPG","type":"PRODUCT","location":"1","downloadPath":"","isPublic":false,"isPurchase":false,"buildNums":["500"],"size":7975642},{"id":"61","name":"Cypher","type":"PRODUCT","location":"1","downloadPath":"","isPublic":false,"isPurchase":false,"buildNums":["91"],"size":1163874},{"id":"31","name":"FantasyGrounds","type":"PRODUCT","location":"0","downloadPath":"","isPublic":false,"isPurchase":false,"buildNums":["488"],"size":101076064},{"id":"54","name":"FantasyGroundsUpdater","type":"PRODUCT","location":"0","downloadPath":"","isPublic":false,"isPurchase":false,"buildNums":["257"],"size":29537641},{"id":"158","name":"FATECore","type":"PRODUCT","location":"1","downloadPath":"","isPublic":false,"isPurchase":false,"buildNums":["48"],"size":965316},{"id":"59","name":"general-addons","type":"PRODUCT","location":"1","downloadPath":"","isPublic":false,"isPurchase":false,"buildNums":["77"],"size":32621613},{"id":"1917","name":"general-addons-FGU","type":"PRODUCT","location":"1","downloadPath":"","isPublic":false,"isPurchase":false,"buildNums":["43"],"size":6516179},{"id":"60","name":"PFRPG","type":"PRODUCT","location":"1","downloadPath":"","isPublic":false,"isPurchase":false,"buildNums":["41"],"size":911668},{"id":"149","name":"PFRPG2","type":"PRODUCT","location":"1","downloadPath":"","isPublic":false,"isPurchase":false,"buildNums":["178"],"size":4262707},{"id":"3305","name":"PFRPG2-data","type":"PRODUCT","location":"1","downloadPath":"","isPublic":false,"isPurchase":false,"buildNums":["7"],"size":1653446},{"id":"152","name":"SFRPG","type":"PRODUCT","location":"1","downloadPath":"","isPublic":false,"isPurchase":false,"buildNums":["336"],"size":16703872},{"id":"143","name":"SWKARTPACK1","type":"PRODUCT","location":"1","downloadPath":"","isPublic":false,"isPurchase":false,"buildNums":["26"],"size":108187046},{"id":"1979","name":"SWKPORTRAITS_BASE","type":"PRODUCT","location":"2","downloadPath":"","isPublic":false,"isPurchase":false,"buildNums":["1"],"size":5143437},{"id":"1662","name":"VortexGames","type":"PRODUCT","location":"1","downloadPath":"","isPublic":false,"isPurchase":false,"buildNums":["1"],"size":11417636}]}
Found 20 products
Getting purchases...
Error: HTTP/1.1 524 Unknown HTTP status
Retrying in 10 seconds



this was at 4:30 cst

[aktrout]

Mine wont update either.

[Moon Wizard]

We apparently had some DDoS style issues coming out of Asia that was affecting our server. We've added a new block to the region, and upgraded the update server hardware as well.

Please try again.

Regards,
JPG

[Nylanfs]

Whew, I had installed an eero router and some pucks to get better wifi coverage and switched my comcast router into bridge mode since the last time I had updated FG so I'm glad I wasn't seeing updater issues because of a double NAT issue, I had switched my comcast router to bridged mode so was fairly sure I had set it up correctly.