Occasionally Unable to Draw (4.1.10)

[seansps]

I noticed a new bug that is hard to reproduce last night during my session. I’m at the latest version as were the players (4.1.10).

Prior to the session I was able to erase and write on maps just fine (very happy undo is back btw!)

Once players joined however I was occasionally unable to draw on the maps. The pen tool stopped working at all. Curiously sometimes to it would start working for me and all but ONE of the other players. Then on another map, the issue went back to me. I’m not sure of exact steps to reproduce, it was definitely a weird bug.

Updates: I opened this post with 4.1.10. As of 3/6 this is still a bug with 4.1.14

[LordEntrails]

Though I'm not sure it would help diagnose, if it happens again, try to capture the logs by type "/console" in the chat window and then hitting the Compile Logs button. That will at least tell the devs the environment that you are in.

[seansps]

Though I'm not sure it would help diagnose, if it happens again, try to capture the logs by type "/console" in the chat window and then hitting the Compile Logs button. That will at least tell the devs the environment that you are in.

Will do! I’ll post back if I get more info.

[Moon Wizard]

There is probably a specific set of steps that is triggering the blocked behavior; so anything you can discover about the exact steps that trigger the behavior would allow us to address quickly.

Regards,
JPG

[seansps]

So, there's definitely a bug here, but I couldn't figure out what exactly is causing it. I just tried it alone (no players connected) both on a map from the module and a map of my own that I added to the campaign.

- On some maps in the module I was able to draw and erase on.
- I tried on another map and then suddenly was not able to draw.
- I tried on my own map and noticed the following:
-- I tried to draw on it and nothing showed up.
-- I then tried to erase on the map, something I wrote before, and suddenly everything I had just attempted to draw showed up
-- I then noticed that I cannot draw until I then attempt to erase, in which case, what I just tried to draw shows up (and I can continue to erase it at that point if I want to.)
-- Occasionally, the undo feature gets buggy again and stops working entirely and cannot undo what I erased or drew, or it undos/redos something that happened much much earlier.

I also went ahead and looked in the console but saw no output at all regarding any errors. I can share my campaign zipped up and tell you which maps I tried, if that helps.

EDIT: typos, clarity

[seansps]

Okay, I just opened my campaign and tried again. I reproduced the above issues with the following steps;

1. Open any map. Note that drawing works fine as does undo and erase.
2. Close the map
3. Open a different map. Note that drawing does not seem to work.
4. Start trying to erase anywhere on map.
5. Note that the drawing just attempted shows up now.

Attached is my log output if that helps!

Edit: Curiously, I was unable to recreate the bug when using the same steps in a new campaign, so I wonder if there is something weird about the files in my current one.

[Moon Wizard]

I wasn't able to recreate the issue in my test 5E campaign using the steps you followed above.

Can you provide the campaign folder zipped up that is not working for you, as well as the exact names of the maps you are using in your example steps above?

Thanks,
JPG

[seansps]

I wasn't able to recreate the issue in my test 5E campaign using the steps you followed above.

Can you provide the campaign folder zipped up that is not working for you, as well as the exact names of the maps you are using in your example steps above?

Thanks,
JPG

Sure, thanks for looking into it! Well, now I am *very* confused because I just tried to confirm the steps again for this post, and was UNABLE to recreate it, but here is what I did last time:

- Open "Fane-of-the-Eye-Player" -- write on it, close it
- Open "Red-Larch-Player" -- write on it, notice the bug

But, as I said, now it suddenly worked? In either case here is my campaign files zipped. (It was too large to post here so I put it on Google drive.)

https://drive.google.com/file/d/1BItF8JS76QTtr4vDY2G1jJUxWqSek6jK/view?usp=sharing

[Moon Wizard]

A couple quick items on extensions:
* The two D&D official language fonts extensions will overwrite each other (one contains standard fonts; the other contains FR-specific fonts); so you only need one.
* The attunement tracker functionality is built into the default 5E ruleset code as of June 2021; so the extension is no longer needed.

Another quick item on images:
* You have several of your maps saved as PNG files; which are about 5 times the size of JPG files with almost the same quality. You can save some campaign size and transfer times by converting to using JPG map files.

On the issue reported:
I tried downloading the campaign to recreate the drawing issue; but I was not able to do so either. I tried straight after downloading; then again after reverting those two maps and reloading the campaign.

We'll have to keep an eye on this to see if we can find what might be causing the issue.

Regards,
JPG

[seansps]

Thank you so much!

I wasn't aware of the font issue so I'll fix that. Also, had no idea the attunement was built in now! I'll take a look at that (that's awesome!)

The images issue I was aware of... this was the first FG campaign I started, so was still learning some things such as to use JPG instead of PNG for the maps and such. But thanks for pointing that out-- I'll go back and clean those up too.

Super weird about the bug suddenly getting fixed, I kind of wonder if my campaign was in a weird state and then I accidentally fixed it when testing/trying to recreate. In any case thanks so much for looking into it! I'll report back if I ever figure it out.

[seansps]

This bug started happening again in a NEW campaign I created for my game on Tuesday.

I also noticed someone else reported the same issue here: https://www.fantasygrounds.com/forums/showthread.php?70562-Marker-tool-after-deleting-my-players-see-nothing-while-I-still-see-the-marks/page2

I noticed it seems to happen either after I try to Undo, or another Player draws. Usually,
- I try to draw, it works
- Another player draws, it works
- I try to draw again, I can't, I try erase tool, my previous attempt shows up.

[LordEntrails]

If you are still on 4.1.10, then you are running an out of date version. If you are on 4.1.12, then please start a new thread. Include screen shots and logs and steps to reproduce.

[seansps]

Yes I am on 4.1.12 now. All due respect, but its the same issue and steps to reproduce as both of us have reported. It's hard to reproduce, but it's definitely an issue. I can post a new thread, though.

[LordEntrails]

I re-read the whole thread. Given that your issue was not able to be reproduced with the campaign you posted previously, have you been able to discover steps to reproduce reliable or is this still an intermittent issue?

Edit: and re-read the other thread too. Moon was able to reproduce it there, but was not able to fully resolves. We will have to wait for him to chime in if they have been able to make any more progress on fully resolving.

[seansps]

Thanks, yes, it's still intermittent. It seems like I cannot reproduce it without players connecting to the game. Once they connect, however, and two of them start drawing on the map, that's about when I (DM) can have issues drawing. I think it also happens after I attempt to draw and then try to undo.

But in either case I notice:
- I can draw at some point (usually in the beginning.)
- They draw. Or I undo, or both.
- I cannot draw. But if I then try the eraser anywhere in the map, what I just tried to draw shows up.

[mjdawn]

Does anyone know if this issue has been resolved? I am also having the same issue with drawing on maps, and it also happens when drawing on the “Order” tab of the “Party Sheet”.

[seansps]

Does anyone know if this issue has been resolved? I am also having the same issue with drawing on maps, and it also happens when drawing on the “Order” tab of the “Party Sheet”.

As far as I know it was still happening as of 1.1.13.

I just downloaded 1.1.14 but haven’t had a session yet with that version to test with, so I am not sure if it’s fixed there yet!

[mjdawn]

Thanks for your quick reply. I am updated as of this morning with the latest version, and am still having the same issues. What you have brought up about using the eraser makes the drawing appear happens to me as well.

[seansps]

Thanks for your quick reply. I am updated as of this morning with the latest version, and am still having the same issues. What you have brought up about using the eraser makes the drawing appear happens to me as well.

No problem. Yes this is still an issue for me as well. Bumping here - hoping the devs can take a look.

[Moon Wizard]

The image on the party sheet order tab was never really designed for the complexity of what FGU can do, which requires more UI to work fully.

We are actually planning to deprecate that area, and replace with a simple formation tracker and allow the formation to be used when tracking friendly faction icon to the map from PS or CT.

So, the long-term planned behavior is the same as the short-term suggested workaround. Have the GM create a campaign image for any situations where they want to have an image or drawing for players relative to their tokens. (such as campsites, etc.)

Regards,
JPG