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ProfDogg
August 13th, 2021, 11:50
For about the last month or so, the Paizo Account Synchronization hasn't been working. It eventually times out and no information is sent from Smiteworks to Paizo. I get the following error: 48674
Moon Wizard
August 13th, 2021, 20:47
Just curious, how many products do you have in your Paizo account that you are synchronizing?

Thanks,
JPG
ProfDogg
August 13th, 2021, 23:27
Just curious, how many products do you have in your Paizo account that you are synchronizing?

Thanks,
JPG

Quite a few... I'm not sure how to make a count... All PF2 and SF titles, many of the "generic" ones (which of those there are just a handful) and then a very modest amount of PF1... I too wondered if it were volume but I imagine there are plenty of Paizo gamers who have more products than me...
Moon Wizard
August 14th, 2021, 00:47
That's why I wanted to get a rough idea. The Paizo API that they provide has had occasional issues over the years; but has generally been pretty solid.

Why don't you file a ticket with the FG support team using the Help->Contact Support link at the top of the site?

Let them know the issue; and they can escalate to Doug to review since he worked on the Paizo API integration.

Regards,
JPG