Updater problems

[ardakkumerian]

Yes, I can ping patch.fg...
and trace route - it's 16 hops.

[ddavison]

Am getting Invalid License message every time I launch.

On Mac/Catalina - I've successfully logged in with my FG credentials, linked to Steam, AND entered my KS FGU license in the updater.

When I launch, I ALWAYS get "License Check failed - Check your FG Settings to ..." (and why is this log text not selectable?).

The only place I can put the license in on the updater panel and I get NO error when I login there. What's going on here?

Hello ardakkumerian,

Please email us at [email protected]. Make sure to Login and Save. There should be an update log file you can attach to your support email. You can access that by clicking the folder icon on the launch screen and then locating it there.

[ardakkumerian]

have been... - exactly - the fact that they hide it makes it really hard to confirm.