Need help with Error : Unable to load ruleset file (base.xml)

**Saucepan** · October 3rd, 2018, 05:57

I've noticed some people started a thread regarding an error, Error : Unable to load ruleset file (base.xml)
I am having the same problem, Error : Unable to load ruleset file (base.xml). All of my pak files, however, don't exist because I deleted all of them durin my attempts at getting the game to run. That being said I now don't have any files in the rulesets folder and I don't know where to get them, reinstalling Fantasy Grounds doesn't seem to do it and leaves me with the same message "Error : Unable to load ruleset file (base.xml)". That being said, after hours of receiving this
error message, when I try to open FG now it gives me a complete different message "An error occurred while updating Fantasy Grounds (app running) which I also don't know what to do about. That being said I also have no idea how to update or run as administrator.

So anyway, anyone know what to do ?

**LordEntrails** · October 3rd, 2018, 06:02

Welcome to the forums, sorry you're having trouble.

Run an Update.

If that doesn't work, you might have 2 installations of FG, search your hard drive for "fantasygrounds.exe" and see if it returns more than one instance.

**Trenloe** · October 3rd, 2018, 06:06

Welcome to the forums Saucepan.

"An error occurred while updating Fantasy Grounds (app running)" - this suggests that you have an update process already running. I'd recommend you reboot your computer to clear out any update processes. Download the FG installer from the link on the home page, then do a new install - keep the default directories. During the install the FG updater will run - don't close or cancel this window. Keep it open and monitor the update progress.

**Saucepan** · October 3rd, 2018, 06:07

I have FantasyGrounds_x64 FantasyGrounds FantasyGroundsUpdater

**Saucepan** · October 3rd, 2018, 06:09

Trenloe : I purchased Fantasy Grounds on Steam so that's pretty much the only place I'll be able to download it from. I've already tried reinstalling.

**Moon Wizard** · October 3rd, 2018, 06:34

Assuming you are running Windows; please try downloading and running the installer directly from this website. The Steam install is just a shell program that calls the standard installer.

Regards,
JPG

**damned** · October 3rd, 2018, 06:34

Hi Saucepan you can install it from here just fine. Find a link on the front page of this website.
Remove those three executables and install again please.

**Saucepan** · October 3rd, 2018, 06:59

Damned : That seems to have worked fine, Thankyou. Do I have to pay membership fees because I didn't have to on my steam version ?

**Trenloe** · October 3rd, 2018, 07:06

Originally Posted by Saucepan

Do I have to pay membership fees because I didn't have to on my steam version ?

Can you provide more information on this please? I'm not sure what you mean by "membership fees". You still need a license key (installed from here or Steam) - without that, the application installed will be the Demo client - information on that limited functionality demo is available on the home page of this website.

**Saucepan** · October 3rd, 2018, 07:15

That's what I mean, will I have Standard Lisence Demo or Ultimate when I download from this website ? It seems I have been provided a key so I'm guessing it's standard ? But I haven't paid anything appart from when I purchased it on steam.

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