Cloud server with the requested name is not registered with the lobby server

[Teemmiiuurr]

Hi,

is there something wrong with the lobby server ? Wednesday i played without problem with 4 players in my game and yesterday they can't see me in the lobby server
i retry today and i have the same problem, my players have this message
"Cloud server with the requested name is not registered with the lobby server"

could you help me please ? it was so great to be able to play wednesday ....

Thanks

here below my console.log

[4/25/2020 3:51:36 PM] FGU v4.0.0 ULTIMATE (2020-04-23)
[4/25/2020 3:51:36 PM] Launcher scene starting.
[4/25/2020 3:51:51 PM] [<color="red">ERROR</color>] Database restore point found. Saved as new backup file (/Users/Boris/SmiteWorks/Fantasy Grounds/campaigns/Eclipse/db.backup.637234267117587240.xml)
[4/25/2020 3:51:51 PM] Starting cloud server mode. [Teemmiiuurr]
[4/25/2020 3:51:55 PM] Game server started. [128.199.60.165:49667]
[4/25/2020 3:51:55 PM] Launcher scene exiting.
[4/25/2020 3:51:55 PM] Tabletop scene starting.
[4/25/2020 3:51:55 PM] Match successfully created on lobby.
[4/25/2020 3:53:19 PM] [WARNING] Lost connection to matchmaking server : Unable to write data to the transport connection: The socket has been shut down.
[4/25/2020 3:55:01 PM] [WARNING] Lost connection to matchmaking server : Unable to write data to the transport connection: The socket has been shut down.
[4/25/2020 4:02:28 PM] RULESET: SFRPG ruleset v2.1.1 for Fantasy Grounds
Copyright 2004-2018 Smiteworks USA, LLC
[4/25/2020 4:02:28 PM] RULESET: CoreRPG ruleset v3.3.11 for Fantasy Grounds
Copyright 2019 Smiteworks USA, LLC

[Moon Wizard]

Thanks for reporting. Can you tell me which modules you have loading automatically in this campaign?

Thanks,
JPG

[Elrindel]

Same issue, boss. Although the log is a little different.

[4/25/2020 5:33:27 PM] FGU v4.0.0 ULTIMATE (2020-04-23)
[4/25/2020 5:33:27 PM] Launcher scene starting.
[4/25/2020 5:33:57 PM] Starting cloud server mode. [Elrindel]
[4/25/2020 5:34:00 PM] Game server started. [167.99.162.76:64221]
[4/25/2020 5:34:00 PM] Launcher scene exiting.
[4/25/2020 5:34:00 PM] Match successfully created on lobby.
[4/25/2020 5:34:00 PM] Tabletop scene starting.
[4/25/2020 5:36:00 PM] [WARNING] Lost connection to matchmaking server : Unable to write data to the transport connection: An established connection was aborted by the software in your host machine.
.
[4/25/2020 5:36:18 PM] Handler error: [string "scripts/manager_class.lua"]:323: createChild: Invalid argument 1
[4/25/2020 5:36:38 PM] Handler error: [string "scripts/manager_class.lua"]:323: createChild: Invalid argument 1
[4/25/2020 5:37:51 PM] [WARNING] Lost connection to matchmaking server : Unable to write data to the transport connection: An established connection was aborted by the software in your host machine.
.
[4/25/2020 5:39:22 PM] RULESET: SFRPG ruleset v2.1.1 for Fantasy Grounds
Copyright 2004-2018 Smiteworks USA, LLC
[4/25/2020 5:39:22 PM] RULESET: CoreRPG ruleset v3.3.11 for Fantasy Grounds
Copyright 2019 Smiteworks USA, LLC
[4/25/2020 5:39:22 PM] EXTENSION: Dungeon Theme for Fantasy Grounds\rCopyright 2015 Smiteworks USA, LLC.

Running Starfinder with Calendars, FG Battle Maps, Galactic Cruiser FG Meanders Map Pack, Starfinder Alien Archive, Starfinder Armory, Starfinder Characters Operations Manual, Starfinder Core rulebook and players.
Hope that helps.

Update. So I can create a new campaign using all of the same modules, but not the existing one.

[Teemmiiuurr]

Thanks for reporting. Can you tell me which modules you have loading automatically in this campaign?

Thanks,
JPG

Hi,

you can find all modules i use below

Thanks for your help

[Copernicus219]

Receiving this same error - No one can see me on lobby server.

[Teemmiiuurr]

Receiving this same error - No one can see me on lobby server.

Hello
I tried to load the game with only core rules module and it is fine
So i think there is trouble with some modules loaded automatically

[Copernicus219]

Yeah, someone told me this as well. Got everyone in, now just need to reload modules. Hopefully that works. Reeeeally annoying workaround.

[Trenloe]

Yeah, someone told me this as well. Got everyone in, now just need to reload modules. Hopefully that works. Reeeeally annoying workaround.

It's been mentioned here: https://www.fantasygrounds.com/forum...l=1#post498628 I don't know what other module might be causing the issue.

[Detroitus]

It's been mentioned here: https://www.fantasygrounds.com/forum...l=1#post498628 I don't know what other module might be causing the issue.

I've been having this same issue in my Starfinder campaign for the past few days. Not sure exactly when it started, but one day last week suddenly started getting this error every time I launched my game:

[4/26/2020 4:01:50 PM] FGU v4.0.0 ULTIMATE (2020-04-23)
[4/26/2020 4:01:50 PM] Launcher scene starting.
[4/26/2020 4:01:58 PM] Starting cloud server mode. [Detroitus]
[4/26/2020 4:02:01 PM] Game server started. [68.183.117.123:57927]
[4/26/2020 4:02:01 PM] Launcher scene exiting.
[4/26/2020 4:02:01 PM] Match successfully created on lobby.
[4/26/2020 4:02:01 PM] Tabletop scene starting.
[4/26/2020 4:03:05 PM] [WARNING] Lost connection to matchmaking server : Unable to write data to the transport connection: An established connection was aborted by the software in your host machine.
.
[4/26/2020 4:06:18 PM] RULESET: SFRPG ruleset v2.1.1 for Fantasy Grounds
Copyright 2004-2018 Smiteworks USA, LLC
[4/26/2020 4:06:18 PM] RULESET: CoreRPG ruleset v3.3.11 for Fantasy Grounds
Copyright 2019 Smiteworks USA, LLC
[4/26/2020 4:06:26 PM] [<color="red">ERROR</color>] Unable to register server with lobby server.

This is on top of the fact that it takes about 10 minutes for the tabletop to actually come up when I launch the campaign. As others have mentioned, when I disable all modules except the CRB these issues go away. So I spent several hours loading and unloading FGU with different combinations of modules active at load, then attempting to locate the campaign on the lobby server from a different account on another computer. Turns out that it wasn't a single module that seems to cause the issue, but a combination of modules being active simultaneously that made my campaign non-functional.

I wasn't able to nail down the specific pattern because it seemed to be inconsistent. But it definitely only happens when more than one supplemental module is active at a time.

[Moon Wizard]

For now, please try unloading all but the Core Rulebook and the adventure module you are using.

Regards,
JPG