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April 12th, 2020, 01:38 #461
Welcome DJZuki start with the Comcast, Cox, Shaw, Xfinity Users post.
Zepherus I got your PM and will make contact.
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April 12th, 2020, 04:40 #462Devotee
- Join Date
- Dec 2018
- Posts
- 6
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April 12th, 2020, 07:08 #463
Hi DJZuki
The error means that your ISP is still blocking all FG traffic.
Please read thru that post again and make sure you whitelist the incoming 1802 connections.
You need to do that every 30 days.
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April 12th, 2020, 08:47 #464Devotee
- Join Date
- Dec 2018
- Posts
- 6
I have been done it within the last 30 days and the site itself doesn't show any threats coming through when I do connect or when my players do. Heck, when I let my UK player have access on my end again today after telling him to remove it on the program, he was unable to connect to the table still until I reset the router than an hour later, he was not unable to see anything a map or able join the table again. Here is a screenshot of me allowing access at the time of the session FG3.jpg
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April 12th, 2020, 09:57 #465
Please post teh external IP that your Router shows.
The main issue appears that you cannot connect to the FG server and/or vice versa.
Post a screenshot of your Windows Defender rules for FG
Please create a Port Forwarding rule for TCP 1802 to 10.0.0.224 and post screenshot
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April 12th, 2020, 17:03 #466Warrior-Priest
- Join Date
- Aug 2008
- Posts
- 39
I'm trying to get my players connected to my FG. Here are my answers to the 7 questions.
1. 10.0.0.120
2. 24.15.X.X - Here is the first oddity, there are times that the External IP address isn't being detected by FG, however if I go to a website to display my IP address, I get a valid IP address. When the IP address is displayed, it works.
3. Wireless (2.4 GHz) I'm on 2nd floor of house, router one floor down, and signal strength is good. Internet browser is unaffected while FG is not working.
4. It was originally set to Public, but I have now set it to Private
5. Running AVG AntiVirus Free.
- Under Settings > General > Exceptions added C:\Program Files (x86)\Fantasy Grounds II\FantasyGrounds.exe to be "excluded from all of our shields and scans"
- Blocked & Allowed Apps is empty, unable to locate a means to add FG as a specifically allowed app.
6. Here
Tracing route to dns.google [8.8.8.8]
over a maximum of 30 hops:
1 6 ms 4 ms 3 ms 10.0.0.1
2 15 ms 15 ms 22 ms 96.120.25.89
3 15 ms 23 ms 13 ms 96.110.161.209
4 14 ms 32 ms 12 ms 162.151.185.106
5 33 ms 19 ms 27 ms be-12-ar01.area4.il.chicago.comcast.net [68.87.211.121]
6 18 ms 19 ms 42 ms be-32221-cs02.350ecermak.il.ibone.comcast.net [96.110.40.53]
7 21 ms 18 ms 17 ms be-2201-pe01.350ecermak.il.ibone.comcast.net [96.110.37.6]
8 32 ms 16 ms 17 ms as15169.350ecermak.il.ibone.comcast.net [75.149.230.110]
9 18 ms 17 ms 33 ms 108.170.231.195
10 19 ms 30 ms 17 ms 216.239.41.163
11 29 ms 27 ms 41 ms dns.google [8.8.8.8]
7. Xfinity Router, logged into the Xfinity account and configured Port Forwarding of 1802 to my computer based on Computer name.
Additional information
Under the Windows Defender Firewall with Advanced Security, I added a connection Security Rule
- Protocol: TCP
Endpoint 1: Any IP address, port 1802
Endpoint 2:Any IP address, 1802
Authentication: Do not authenticate
Specified profiles: Private, Domain, Public
I've restarted my router and laptop.
Going to https://www.portcheckers.com/ when the issue is occurring it displays a Closed response.
I have gotten the system to work, no changes from my current configuration. During this time, I'm able to retrieve an external IP address, port checker passes, and the Test in FG works.
The player connects and begins downloading the various modules, and stays connected for a few minutes and then he looses connection. The port checker is then showing a failure. If I restart FG and conduct a test it fails and is unable to find an exteranl ip address.
Not sure what is resulting in my ability to have players connect suddenly fails.
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April 12th, 2020, 18:32 #467
Wenin see here https://www.fantasygrounds.com/forum...sers-Important
If there is something that you would like to see in Fantasy Grounds that isn't currently part of the software or if there is something you think would improve a ruleset then add your idea here https://www.fantasygrounds.com/featu...rerequests.php
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April 12th, 2020, 19:17 #468Devotee
- Join Date
- Dec 2018
- Posts
- 6
Far as I know this is the external IP, I got this from the command prompt: 2601:204:4003:adb0:c9e8:e4d2:bd6e:8d48
Windows Defender Rules: Winddow Defender FG4.jpg
Port Forwarding: Port ForwardFG6.jpg
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April 13th, 2020, 00:51 #469Crusader
- Join Date
- May 2015
- Posts
- 11
Been going through FAQs and Tutorials all day, looking for any guidance here. I bought Fantasy Grounds awhile ago and went through a long period of trying to figure this out but never posted. I called my ISP today (Spectrum) and the tech said they don't block ports so it would most likely be a firewall issue either with the router or PC. Canyouseeme hasn't shown me anything (timed out) and the Fantasy Grounds launcher always fails. I used to play through Hamachi but that is becoming unfeasible so I'd really like to figure out a way to get this working. Let me know if I need to clarify any of this stuff. I tried to be
Last edited by Lance Dieselman; April 13th, 2020 at 03:54. Reason: Security
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April 13th, 2020, 01:10 #470
Hi DJZuki
Please post answers to all 7 questions with screenshots in one post, for example #2 requires a screenshot of the external IP address as shown by the router, you cannot (not 100% true) do this from the command prompt
Please close fantasy grounds
Please delete the Fantasy Grounds firewall rules in Windows Firewall
Launch FG and then ALLOW ALL when windows prompts
Post screenshots of things, dont just say "I have done"
I understand this is frustrating. Posting partial or incomplete information drags the process out and consumes more of my and others time in trying to assist you.
We want to get you working.
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