Player can not access moduls

[plastictotoro]

Hi,

my player can not access the following moduls:
- Spell Law
- Character Law

At the beginning the players could access the moduls, but after some updates the player can not longer access the moduls.

The moduls is grey in the library at the player client.

As a GM with an Ultima license, I am sharing my rule set with the players.

Does somebody know this problem?

Thank
:-) plastictotoro

[JohnD]

You need to open your Library and make sure you have the Green Check next to them. You probably had them set to Force Load which doesn't exist anymore.

[plastictotoro]

You need to open your Library and make sure you have the Green Check next to them. You probably had them set to Force Load which doesn't exist anymore.

I set the "force to load" button next to the module in an older version of FG.
In the moment all modules have the green check mark, which should be readable by the players.

Shall the player delete the modules in their FG folder, to get a newer version?

Any guesses for a solution?

Thanks
:-) plastictotoro

[Griogre]

You want the player with the problem to Nuke his cache. Force load use to go to the cache. The "Nuke" button is on the FG launcher near the version number - they have to click the "Join Game" button first to see the button.

[plastictotoro]

Thank for the hint, but this Button seems to delete only the players cache in the campaign folder. The player still can not access the modules in the library.

Any other idea, how to solve this problem?

Thanks
:-) plastictotoro

[Trenloe]

Thank for the hint, but this Button seems to delete only the players cache in the campaign folder. The player still can not access the modules in the library.

Players download the modules from the GM and the data is stored, encrypted, in the player cache. Sometimes this cache can get messed up (due to network issues). Hence why Griogre mentions clearing the cache.

Having said that, for the RMC player modules, these can also be accessed locally. So, the first step could be to delete an RMC module on the player side, join the game and see if that module is available to open - it should be, if the GM has set it as available - it will be downloaded from the GM as it is no longer stored locally.

[Moon Wizard]

The player will need to go into the Library, click on the Modules button, and double-click the module cover art to open the module for use during the game. A small book icon in the lower right of each module entry will show whether it is open or not for that player.

Regards,
JPG

[Ardem]

I was also getting this for a player recently, I end up sending the module across.

Nuked, did all the obvious stuff above and only getting the spiderweb and grey. Reinstalled both mine and the other players fantasy grounds and still an issue.

It might be worth a look at, if this is a recent issue. Nothing in console log and it does download 12bytes of the module but nothing else gets transferred.

PS this was all modules and even tried in another ruleset.

Also on reinstall from Steam or even from exe there is an issue installed a D&D base something I forget, sometimes you can get past this, on another computer I could not.

--------------------

Very familar with FG, so these issue coming from a place of experience, only notice it in the last patch, but could of been longer.

[Chris_Seal]

Hi All,

It seems I might have fallen victim to something similar to this error. Has anyone tracked down a solution?

Thanks heaps

Cheers
Chris

[Trenloe]

It seems I might have fallen victim to something similar to this error. Has anyone tracked down a solution?

One player? All players? Which modules can't they access?

Have the problem player/s tried clearing their local player cache?