can't install FGU

[banz0]

hello, friends!

i'm having a really annoying problem: i download FGU installer, do everything right but FG was installed instead. i downloaded the exe from here and from steam, same result.

someone know what's the reason why this is happening?

thanks!

[Moon Wizard]

Some questions to help figure out what might be the issue in your situation:
* What operating system and operating system version are you running?
* What error messages are appearing if any when you try to run it?
* Have you checked that your antivirus or security software has not quarantined the software?

Regards,
JPG

[banz0]

Some questions to help figure out what might be the issue in your situation:
* What operating system and operating system version are you running?

win10

* What error messages are appearing if any when you try to run it?

none. i rerun the exe now to know that for sure and got no error messages and FG was installed gain.

* Have you checked that your antivirus or security software has not quarantined the software?

yes and it's everything right.

[damned]

if you are running from a desktop icon you may be launching FG that was installed previously.
Check in the Start Menu and see if there is a Smiteworks folder containing the FGU shortcut.

[banz0]

if you are running from a desktop icon you may be launching FG that was installed previously.
Check in the Start Menu and see if there is a Smiteworks folder containing the FGU shortcut.

i uninstalled FG and try to install FGU again, that's what i meant.

i did it again to take a print from the installer and it is for FG. looks like i'm downloading the fg installer with the wrong name.
fg installer.png

[damned]

That is the correct installer.

[banz0]

so what could be the issue? because nothing wrong is happening, apparently.

[damned]

go to your windows explorer and go into c:\program files
do you see SmiteWorks and under that Fantasy Grounds?

if so you have FGU installed

go into that folder and make a shortcut to Fantasy Grounds.exe and launch it

[banz0]

FGU it's not installed...

smiteworks folder 01.png
smiteworks folder 02.png

[damned]

Ok run the FGUpdaterEngine.exe and see if it will finish off the install for you.