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May 27th, 2023, 20:26 #1
- Join Date
- May 2016
- Posts
- 161
Can't buy Forge tokens with a credit card
I tried to buy Forge tokens with a credit card after buying a module for PF2 successfully with a credit card. On the page where you fill in your card info, there is a section that says "Save your info and create a PayPal account". On the module purchase page, there is a toggle switch next to it, which can be turned off to pay with a card. On the token page, there is no toggle. I thought that might help debugging the issue.
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July 4th, 2023, 05:57 #2
- Join Date
- May 2016
- Posts
- 161
Has anyone discovered why this is happening. I have several modules I would like to purchase, but am unable to do so.
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July 4th, 2023, 08:34 #3
As far as I know the only option to buy from Smiteworks is via PayPal. You can buy via PayPal with a credit card I believe, without requiring to create an account; but not sure about that.
If there is something that you would like to see in Fantasy Grounds that isn't currently part of the software or if there is something you think would improve a ruleset then add your idea here http://fgapp.idea.informer.com/
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July 4th, 2023, 14:01 #4
I made a change a while back and when I test it now, I get an option to a pay with Debit or Credit Card.
IMG_3737.pngLast edited by ddavison; July 4th, 2023 at 14:04.
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July 5th, 2023, 02:31 #5
- Join Date
- May 2016
- Posts
- 161
I get that page too. It's the next page that is the problem. For the Forge, there is no toggle to pay with a card, just an attempt to get me to sign up for PayPal.
I can buy from the regular store with a card thru PayPal, just not from the Forge, which makes me think it is a settings issue.
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July 5th, 2023, 15:29 #6
The very next screen I see when I click on Pay with Debit or Credit Card is a Guest checkout. There is an option at the bottom to Save your payment info, but that appears to be optional. Do you see a different screen? Also, are you based in the U.S. or a different country?
pp2.jpg
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July 5th, 2023, 18:45 #7
I do this as well. Toggling the button at the bottom does allow purchase and does not require a sign up. PayPal and I are not on good speaking terms since the divorce. ROFL.
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July 6th, 2023, 19:13 #8
- Join Date
- May 2016
- Posts
- 161
Here are the screens that I am having trouble with. The FG store has a toggle that allows me to pay with a card as a guest. The Forge one doesn't.
paypal fg order.png FG store
paypal forge order.png Forge store
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July 6th, 2023, 19:44 #9
Those don't match my screenshots. What country are you located in?
The Forge uses a different payment system than the main FG site. It is a newer system within PayPal, so the settings are definitely different. Hopefully we can find a way to get them working the same way for you.
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July 7th, 2023, 00:48 #10
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