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  1. #1

    Art Subscription doesn't add assets

    Hell everyone,

    I recently activated the art subsciption for all the sweet maps and tiles that should be available, but I can't find anything in my asset folder.
    It's been a few days now and I ran the update for some time (also got an update for other stuff), but the new assets havent' shown up.

    I also saw now order in the order history, although paypal made the transaction and I got the confirmation mail from FG.

    Am I missing anything, or is it a bug?

  2. #2
    Zacchaeus's Avatar
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    You'll need to contact support to get it sorted out. One possibility is that you use a different email address for PayPal than you do for Smiteworks. Whatever the issue is since it's an account problem support will be able to help https://fantasygroundsunity.atlassia...stomer/portals
    If there is something that you would like to see in Fantasy Grounds that isn't currently part of the software or if there is something you think would improve a ruleset then add your idea here https://www.fantasygrounds.com/featu...rerequests.php

  3. #3
    I actually do, but I didn't thought it mattered. I wasn't a big deal with the other orders.

  4. #4
    Zacchaeus's Avatar
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    Quote Originally Posted by Zidahya View Post
    I actually do, but I didn't thought it mattered. I wasn't a big deal with the other orders.
    It doesn't normally; but for subscriptions it does.
    If there is something that you would like to see in Fantasy Grounds that isn't currently part of the software or if there is something you think would improve a ruleset then add your idea here https://www.fantasygrounds.com/featu...rerequests.php

  5. #5
    Looks like the support solved the problem. There is a big update incoming.

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