Thread: Refund
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July 16th, 2022, 05:31 #1Templar
- Join Date
- Jan 2017
- Location
- Nebraska
- Posts
- 130
Refund
I purchased a map pack last week and still have not received it in FGU, the author has not responded so I would now like a refund.
Playing since 1983, DM since 1985, FGC Full License, FGU Ultimate License.
Currently GMing:
* OSRIC AD&D (1st Edition) (Saturday)
* Fallout (Sunday)
* Horror on the Hill 5e (Monday)
* OSRIC AD&D (1st Edition) (Tuesday)
4+ years of gaming via FG
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July 16th, 2022, 05:51 #2SmiteWorks
Celestial Paragon
- Join Date
- Jun 2016
- Posts
- 2,940
It would be best to reach out to support for assistance.
https://fantasygroundsunity.atlassia...stomer/portalsDominic Morta
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July 16th, 2022, 15:24 #3
Just in case you were not aware;
1) after your purchase is complete you need to Update FGU
2) Maps and art packs are found in under "Assets" and not in the Map/Image object lists.
Problems? See; How to Report Issues, Bugs & Problems
On Licensing & Distributing Community Content
Community Contributions: Gemstones, 5E Quick Ref Decal, Adventure Module Creation, Dungeon Trinkets, Balance Disturbed, Dungeon Room Descriptions
Note, I am not a SmiteWorks employee or representative, I'm just a user like you.
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