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March 29th, 2022, 19:53 #1
Latest AP Module Strength of Thousands AP 6 not registering on Paizo account
Not sure if there might be a delay but my recent purchase is currently not synching over to my Paizo account, despite a number of times clicking the Paizo sync button. Is there any reason why this might happen?
None of my settings or email have changed.
Last edited by spoonhead; March 29th, 2022 at 19:58.
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March 29th, 2022, 19:58 #2
Supreme Deity
- Join Date
- Mar 2007
- Posts
- 20,665
Please reach out to support via the link in the Help at the top of the web site; so they can investigate in our system and let you know what they find.
Regards,
JPG
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March 31st, 2022, 08:16 #3
I think the adventure was available on FG before you could officially buy the PDF from Paizo. Maybe try again now?
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March 31st, 2022, 10:53 #4
There is another post that may be related. If using Firefox try Chrome or Edge (and vice versa) as there may be a cookie caching issue in the sync.
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March 31st, 2022, 10:56 #5
All sorted. I got a refund from SW, and repurchased. Seemed to work. Some mention about a discount not being a applied, but I actually bought it at the bundle price originally, so not sure if that was the case. I've never known SW to release a Paizo product before Paizo themselves, but there's always a first.
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