Thread: Steam purchase question
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January 12th, 2022, 01:09 #1
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- Jan 2022
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Steam purchase question
Hello
Not sure if this needs your support or Steams. Looking to purchase an adventure on Steam, as I have a gift card there. But it errors stating I have to have FG Classic. The requirement should be classic or unity and I have the Ultimate Unity version.
https://store.steampowered.com/app/3...he_Apocalypse/
The above is what I am trying to purchase, I have linked my Steam account to FG but Steam will not allow me to complete the purchase. This makes me think I need their support but as I am having troubles with their support page figure try here first.
Thanks
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January 12th, 2022, 01:41 #2
You might contact support via https://support.fantasygrounds.com
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January 12th, 2022, 20:13 #3
Try activating your FGU purchase on Steam, then buy on steam. https://steamcommunity.com/app/11963...2608892325681/
Paul Grosse
PCGen BoD
PR Silverback
Autobackup Batch file, Always ALWAYS backup your data. Remember to follow the 3-2-1 rule!
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January 13th, 2022, 18:32 #4
- Join Date
- Jan 2022
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Thanks, that looks like that will solve my issue. Just gotta wait on the next license import to Steam. I just purchased my license last week and looks like the last update was the end of December.
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January 13th, 2022, 18:42 #5
Yea, it's a semi-manual process between Smiteworks and Valve, Doug sends over a list of keys that has been sold to Valve, they have somebody put them in Steam. So it's generally done once a month or every 6ish weeks or so.
Paul Grosse
PCGen BoD
PR Silverback
Autobackup Batch file, Always ALWAYS backup your data. Remember to follow the 3-2-1 rule!
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