Missing Action Symbols in Action Tab on character sheet

[TopHatG]

Hi All,

I recently started using theme 'Theme: Hearth'. It was all going well until the other night when my players jumped on.

Two players couldn't see the action symbols in the actions tab on the character sheet. They only had boxes, as if the image/font icon was missing.

Action Symbols.JPG

The picture shows he symbols working on my computer.

Before this theme, I was using the simple FG grey theme, and it worked for everyone. Afte the game, I asked one of the players to jump off. I changed back to Simple grey and it worked for him again.

Does anyone know what's happening? Or have any ideas on where I can start looking to fix it, if it's possible at all. Is a font not downloading to his computer, but to others?

Thanks for your help on this.

[Oberoten]

Sometimes the file-transfer will fail on icons / graphics etc. Easiest fix we have found is to just have the player disconnect and then re-connect. Possibly after clearing their cache.

[TopHatG]

Sometimes the file-transfer will fail on icons / graphics etc. Easiest fix we have found is to just have the player disconnect and then re-connect. Possibly after clearing their cache.

Thanks for the advice!!

How do I clear the cache? Is it automatic, or can I trigger it somehow??