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Thread: FGU crashing

  1. #21
    LordEntrails's Avatar
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    Quote Originally Posted by Abrahel Lunanegra View Post
    Same issue again.....
    This lacks any details that would actually be useful for us to be helpful to you. If needed, please see the link in my signature of default types of things you can include to help us help you.

  2. #22
    Hello, I'm having a similar crashing issue, apparently because of Rosetta (I'm on a M1 Macbook Pro). I first had this issue around the time this thread was created, but doing a big system update I had pending solved it. Lately, I had been having these crashes again, but keeping my OS up to date and separately launching the FGU updater and doing the updates solved it.
    This time, everything is up to date, and re-installing FGU like what has been suggested here doesn't change a thing.

    I'm on MacOS Big Sur 11.6.

    Here's the crash log:

    Process: Fantasy Grounds [1729]
    Path: /Applications/SmiteWorks/*/FantasyGrounds.app/Contents/MacOS/Fantasy Grounds
    Identifier: unity.SmiteWorks.Fantasy Grounds
    Version: ???
    Code Type: X86-64 (Translated)
    Parent Process: ??? [1]
    Responsible: Fantasy Grounds [1729]
    User ID: 501

    Date/Time: 2021-10-14 19:22:06.352 +0200
    OS Version: macOS 11.6 (20G165)
    Report Version: 12
    Anonymous UUID: 2A496966-0753-2714-762A-A98A7C6AA313


    Time Awake Since Boot: 1700 seconds

    System Integrity Protection: enabled

    Crashed Thread: 0

    Exception Type: EXC_BREAKPOINT (SIGTRAP)
    Exception Codes: EXC_ARM_BREAKPOINT at 0x00007ffdffe26d38 (brk 1)
    Exception Note: EXC_CORPSE_NOTIFY

    Termination Signal: Trace/BPT trap: 5
    Termination Reason: Namespace SIGNAL, Code 0x5
    Terminating Process: exc handler [1729]

    Application Specific Information:
    rosetta error: /var/db/oah/223263137464320_223263137464320/36471f0dde6f34d5535c8cb65bd7ec269da092e7b69ad25479 80c654064f8986/Fantasy Grounds.aot: attachment of code signature supplement failed: 3


    Thread 0 Crashed:
    0 runtime 0x00007ffdffe26d38 0x7ffdffe0a000 + 118072
    1 runtime 0x00007ffdffe26d80 0x7ffdffe0a000 + 118144
    2 runtime 0x00007ffdffe166e4 0x7ffdffe0a000 + 50916
    3 runtime 0x00007ffdffe17df4 0x7ffdffe0a000 + 56820
    4 runtime 0x00007ffdffe175ec 0x7ffdffe0a000 + 54764
    5 runtime 0x00007ffdffe0e440 0x7ffdffe0a000 + 17472
    6 dyld 0x000000020292b000 0x20292b000 + 0

    Thread 0 crashed with ARM Thread State (64-bit):
    x0: 0x0000000000000000 x1: 0x0000000000000003 x2: 0x000000000000003c x3: 0x000000000000002c
    x4: 0x0000000000000303 x5: 0x0000000000000000 x6: 0x0000000000000000 x7: 0x000000000000229b
    x8: 0x00007ffdffe46000 x9: 0x0000000000000000 x10: 0x00007ffdffe3c094 x11: 0x0000000000000000
    x12: 0x00000000ffffffff x13: 0x0000000000000000 x14: 0x0000000000000000 x15: 0x00007ffdffe2d758
    x16: 0xffffffffffffffe1 x17: 0x00007ffdffe367b6 x18: 0x000000030916d013 x19: 0x00007ffdffe3bfd0
    x20: 0x000000030916ca18 x21: 0x0000000102743000 x22: 0x0000000000000004 x23: 0x0000000102743000
    x24: 0x0000000000000003 x25: 0x0000000000000001 x26: 0x000000030916cb30 x27: 0x000000020292b000
    x28: 0x0000000309175900 fp: 0x000000030916b910 lr: 0x00007ffdffe26d30
    sp: 0x000000030916b8f0 pc: 0x00007ffdffe26d38 cpsr: 0x60000000
    far: 0x00007ffdffe3bfd0 esr: 0xf2000001


    Binary Images:
    0x20292b000 - 0x2029c6fff dyld (852.2) <0CC19410-FD43-39AE-A32A-50273F8303A4> /usr/lib/dyld
    0x7ffdffe0a000 - 0x7ffdffe39fff runtime (203.58) <BBDCFB04-7B39-3FDE-90D3-A6E55EE628E7> /usr/libexec/rosetta/runtime

    External Modification Summary:
    Calls made by other processes targeting this process:
    task_for_pid: 0
    thread_create: 0
    thread_set_state: 0
    Calls made by this process:
    task_for_pid: 0
    thread_create: 0
    thread_set_state: 0
    Calls made by all processes on this machine:
    task_for_pid: 0
    thread_create: 0
    thread_set_state: 0

    VM Region Summary:
    ReadOnly portion of Libraries: Total=1048K resident=0K(0%) swapped_out_or_unallocated=1048K(100%)
    Writable regions: Total=18.8M written=0K(0%) resident=0K(0%) swapped_out=0K(0%) unallocated=18.8M(100%)

    VIRTUAL REGION
    REGION TYPE SIZE COUNT (non-coalesced)
    =========== ======= =======
    STACK GUARD 56.0M 1
    Stack 8176K 1
    VM_ALLOCATE 10.5M 1
    VM_ALLOCATE (reserved) 44K 2 reserved VM address space (unallocated)
    __DATA 288K 4
    __DATA_CONST 32K 1
    __LINKEDIT 272K 4
    __TEXT 816K 2
    mapped file 4.7G 8
    =========== ======= =======
    TOTAL 4.8G 24
    TOTAL, minus reserved VM space 4.8G 24

    Model: MacBookPro17,1, BootROM 6723.140.2, proc 8:4:4 processors, 16 GB, SMC
    Graphics: kHW_AppleM1Item, Apple M1, spdisplays_builtin
    Memory Module: LPDDR4
    AirPort: spairport_wireless_card_type_airport_extreme, wl0: Aug 18 2021 22:48:53 version 18.50.40.11.7.8.123 FWID 01-3ed0e3a2
    Bluetooth: Version 8.0.5d7, 3 services, 27 devices, 1 incoming serial ports
    Network Service: Wi-Fi, AirPort, en0
    USB Device: USB 3.1 Bus
    USB Device: USB 3.1 Bus
    Thunderbolt Bus: MacBook Pro, Apple Inc.
    Thunderbolt Bus: MacBook Pro, Apple Inc.
    Thanks for any kind of help or suggestion you might have! I'm the DM for a campaign and the players are somewhat close to the end I'm gonna get fireballed

  3. #23
    I've continued to have this problem for months. Frankly it's disappointing to see the issue continue for 6 months now. At this point my fix is I make a backup of the Applications/SmiteWorks/Fantasy Grounds folder before I do a software update to FG or turn off my computer. The problem seems to happen after an update to the software or the computer is restarted. The "fix" is to copy the backed up Fantasy Grounds folder over the new updated folder. When you do that you can open the FantasyGrounds.app again. Never do an update right before your game starts and start up your fantasy grounds hours before your game and leave it open. That's my suggestion. Would be great if it got fixed through.

  4. #24
    Thanks, I'll start doing that once FG works once more!
    Yeah it's very disappointing, FG (+ official D&D products I bought) costs quite a bit of $$ for something that might refuse to work randomly. After my current campaign, if the problem persists I'll definitely consider moving to something else... It's hard enough to have me and my players available often enough, if the software isn't reliable I don't think I'll have much of a choice

  5. #25
    Trenloe's Avatar
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    This thread has been a mixture of updates fixed my issues, now it's back again, now it's not - and also suggestions from people (check quarantined files, flags, etc.) without any further feedback from some users. It hasn't got to the bottom of the issue and today's post from @BrouH is the first post in this thread for over 4 months. Without SmiteWorks knowing there are continual issues then they don't know there are issues... I know it's frustrating having issues. If you're having issues please keep working with the suggestions from FG devs and community members on the forums - provide feedback to those suggestions, work with the SmiteWorks team so that they can try to identify the issue/s and hopefully fix them for everyone.
    Private Messages: My inbox is forever filling up with PMs. Please don't send me PMs unless they are actually private/personal messages. General FG questions should be asked in the forums - don't be afraid, the FG community don't bite and you're giving everyone the chance to respond and learn!

  6. #26
    Yeah I'll try to keep this post updated with any successes/failures, but I only have @tcrowbar's suggestion left to try and it's a workaround, not a real fix. Hopefully a real solution will arrive sometime.
    I guess we aren't that many using FGU on macOS and fewer to post here about these serious issues. I do keep my fingers crossed. FG most definitely saved the day for me during this pandemic by allowing me and my friends to actually play some TTRPG, I wouldn't move to another platform unless it's the only viable option for my games and I sure hope I can keep using it for a long time.

  7. #27
    There is definitely less Mac users than Windows users in general, but we haven't gotten any recent reports of this issue until now. Every time that we've encountered this issue, the user has completed a pending system update, and everything is working again.

    You can even see in the error you pasted that Rosetta is not accepting the certificate for some reason; which is beyond our control.
    Code:
    Application Specific Information:
    rosetta error: /var/db/oah/223263137464320_223263137464320/36471f0dde6f34d5535c8cb65bd7ec269da092e7b69ad25479 80c654064f8986/Fantasy Grounds.aot: attachment of code signature supplement failed: 3
    Regards,
    JPG

  8. #28
    Quote Originally Posted by BrouH View Post
    Yeah I'll try to keep this post updated with any successes/failures, but I only have @tcrowbar's suggestion left to try and it's a workaround, not a real fix. Hopefully a real solution will arrive sometime.
    I guess we aren't that many using FGU on macOS and fewer to post here about these serious issues. I do keep my fingers crossed. FG most definitely saved the day for me during this pandemic by allowing me and my friends to actually play some TTRPG, I wouldn't move to another platform unless it's the only viable option for my games and I sure hope I can keep using it for a long time.
    Oh another suggestion is if you are having the problem and haven't actually made a manual backup of the folder you can try to do a "time machine" recovery of the folder Applications/SmiteWorks/Fantasy Grounds to when you know it was working. I've had to do that. Another thing you can do is if you have a second mac with a working fantasy grounds you can make a copy of the folder and bring it to the mac with the non working fantasy grounds. I've done that before too. Luckily I've had two macs. Through all this I came to the conclusion to not update much and not turn off the computer much and make a backup copy of the folder Applications/SmiteWorks/Fantasy Grounds. I actually make a copy of the folder every time I backup so I have backup folders named Fantasy Grounds 1, Fantasy Grounds 2, Fantasy Grounds 3, etc, etc for every day I've decided to do an update. Before I've done the update of course. Maybe that's overkill.

    Yeah I understand I suppose I should be reporting problems every time I have them but it's been fairly consistent and I don't want to be a complainer that reports constantly that I have the same problem.

  9. #29
    I just wish there was something obvious related to Rosetta that we could do; since it seems to be a problem specifically with M1 Macs and Rosetta implementation. Since our build is for Intel Macs, and it's supposed to run seamlessly on M1 Macs via Rosetta; I'm not sure why the M1 Macs are modifying the files so they don't work on updates.

    Regards,
    JPG

  10. #30
    Thanks everyone for your answers. I'll look into the Time Machine trick as well!
    I understand that Rosetta is to blame, though I have to say I don't understand much about the crash report.
    I'll add that I update my mac manually, but I haven't been careful about that since it was actually something that would solve the crash issue for me, not trigger it (from my small experience). FG worked well a few days ago when I did some prep and I haven't done any update since (none were available to me). So... Rosetta seems to get updates and changes without my validation.

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