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Thread: Sharing Maps

  1. #1

    Sharing Maps

    I can't share my maps anymore. Any that I shared two weeks ago works, but all the new ones, they just get a blank screen.

  2. #2
    LordEntrails's Avatar
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    logs? extensions? etc? Please see the link in my signature for information on how best to report issues.

    Problems? See; How to Report Issues, Bugs & Problems
    On Licensing & Distributing Community Content
    Community Contributions: Gemstones, 5E Quick Ref Decal, Adventure Module Creation, Dungeon Trinkets, Balance Disturbed, Dungeon Room Descriptions
    Note, I am not a SmiteWorks employee or representative, I'm just a user like you.

  3. #3
    Do you have LoS enabled on the maps? Have you dragged the tokens from the combat tracker to the map for those players?

    Regards,
    JPG

  4. #4
    Windows 10

    Yes the maps have LOS. When I activate it, they see black (even when their token is selected and moving around). When turned off the map turns grey.
    I removed ALL 3rd party extensions this morning and tested it.

    This popped up for my user:
    154623845_110339397660682_606713520033124582_n.png

    This is what it looks like for my user:
    image.png

    and here is my console log:
    console.log
    fgu_logs_20210225.zip
    Last edited by arcanjl; February 25th, 2021 at 13:56.

  5. #5
    LordEntrails's Avatar
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    Try removing the tokens from the map, remove the PC from the CT. Then re-add PC to CT and token to the map from the CT.

    Problems? See; How to Report Issues, Bugs & Problems
    On Licensing & Distributing Community Content
    Community Contributions: Gemstones, 5E Quick Ref Decal, Adventure Module Creation, Dungeon Trinkets, Balance Disturbed, Dungeon Room Descriptions
    Note, I am not a SmiteWorks employee or representative, I'm just a user like you.

  6. #6
    Zacchaeus's Avatar
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    Turn off all extensions and test again.
    If there is something that you would like to see in Fantasy Grounds that isn't currently part of the software or if there is something you think would improve a ruleset then add your idea here https://www.fantasygrounds.com/featu...rerequests.php

  7. #7
    What it looks like to me, is that the map hasn't loaded yet for the player. From his console log picture, only 4 files loaded. The map you were using was 25 places further down the line. You have a lot of modules loaded, and there were a lot of asset requests. If you could also get the log from the player when this happens (rather than just the picture), the developers could better point you in the right direction.

  8. #8
    Ok,
    LordEntrails, didn't help.
    I have ALL (even non-3rd party) extensions off.

    Here is my log (host)
    fgu_logs_20210225.3.zip

    Here is my player's log
    fgu_logs_20210225.zip

  9. #9
    Trenloe's Avatar
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    Thanks for providing the log files.

    As mentioned by @DCrumb, there are a lot of file image files requests from the player to the GM. This is pretty standard when joining a campaign and getting going - especially if the player is opening images quite soon after joining.

    Question: Is the player's computer on a WiFi or wired local network connection?

    My analysis:

    Code:
    [2/25/2021 3:45:42 PM] - request first image file - campaign/images/Ten_towns_map-5e.jpg
    - This never gets sent from the GM, so I'm assuming it's been shared (and downloaded) in a previous session and player is accessing it from their local cache data - I've indicated similar observations below with (not sent).  Without clearing the cache and trying again from scratch, we can't be 100% sure if the exact reason for not sending is that the image is in the local player cache.
    
    There follows a lot of requests from the player - 
    	tokens/BONFIRE 5ft.png@Fantasy Grounds Spell Tokens	(18413)
        tokens/40122-Camp Fire 1.png	(not sent)
        images/Terrain Objects/snow_patch_h_01.PNG@Shockbolt GMW Kit 1	(not sent)
        images/backgrounds/snow_background_25x25.jpg@SmiteWorks ArtPack 2019 (1178006)
        images/brushes/stonewall_brush_1x5.png@SmiteWorks ArtPack 2019	(82895)
        images/brushes/tracks/horse_tracks_brush_1x8.png@SmiteWorks ArtPack 2019	(14086)
        campaign/images/Jacob's ring.jpg	(not sent)
        campaign/images/Pic-Kelemvor.jpg	(not sent)
        campaign/images/mausoleum1_38469566_ver1.0.jpg	(not sent)
        campaign/images/Catacomb.jpg	(not sent)
    	
    [2/25/2021 3:45:44 PM] The above 4 files with a size have been received.  The player then requests 104 image files from the GM, the first three being:
    
    	[2/25/2021 3:45:46 PM] NETWORK SEND FILE REQUEST: alleyway.jpg@AAW Games Map Pack Vol 1
    	[2/25/2021 3:45:46 PM] NETWORK SEND FILE REQUEST: False-Tomb-of-the-Eight-Lords-Players.jpg@AAW Games Map Pack Vol 2
    	[2/25/2021 3:45:46 PM] NETWORK SEND FILE REQUEST: Saint Markovia's Thighbone.jpg@DD Curse of Strahd
    	[2/25/2021 3:45:46 PM] NETWORK SEND FILE REQUEST: cave 2.jpg@AAW Games Map Pack Vol 3
    	[2/25/2021 3:45:46 PM] NETWORK SEND FILE REQUEST: Snowy bushes.jpg@AAW Games Map Pack Vol 3	
    	[2/25/2021 3:45:46 PM] NETWORK SEND FILE REQUEST: DarkFolkLair_VTT.jpg@AAW Games Map Pack Vol 4
    	[2/25/2021 3:45:46 PM] NETWORK SEND FILE REQUEST: tokens/demon_berstuc.png@Tome of Beasts
    	[2/25/2021 3:45:46 PM] NETWORK SEND FILE REQUEST: FelltoothTemple_VTT.jpg@AAW Games Map Pack Vol 4
    	[2/25/2021 3:45:46 PM] NETWORK SEND FILE REQUEST: old_temple_VTT.jpg@AAW Games Map Pack Vol 4
    	...
    	Then a lot of module thumbnails, ending with:
    	...
    	[2/25/2021 3:45:47 PM] NETWORK SEND FILE REQUEST: thumbnail.png@Unearthed Arcana
    	[2/25/2021 3:45:47 PM] NETWORK SEND FILE REQUEST: thumbnail.png@VeX's Vicious Mockery Insult Generator
    	[2/25/2021 3:45:47 PM] NETWORK SEND FILE REQUEST: thumbnail.png@Volos Guide to Monsters Players
    	
    The GM shows receiving the request and sending these files:
    
    	[2/25/2021 3:45:45 PM] NETWORK RECV FILE REQUEST: alleyway.jpg@AAW Games Map Pack Vol 1
    	[2/25/2021 3:45:45 PM] NETWORK SEND FILE: alleyway.jpg@AAW Games Map Pack Vol 1 (1242171)
    	[2/25/2021 3:45:45 PM] NETWORK RECV FILE REQUEST: False-Tomb-of-the-Eight-Lords-Players.jpg@AAW Games Map Pack Vol 2
    	[2/25/2021 3:45:45 PM] NETWORK SEND FILE: False-Tomb-of-the-Eight-Lords-Players.jpg@AAW Games Map Pack Vol 2 (668158)
    	[2/25/2021 3:45:45 PM] NETWORK RECV FILE REQUEST: Saint Markovia's Thighbone.jpg@DD Curse of Strahd
    	[2/25/2021 3:45:45 PM] NETWORK SEND FILE: Saint Markovia's Thighbone.jpg@DD Curse of Strahd (389425)
    	[2/25/2021 3:45:45 PM] NETWORK RECV FILE REQUEST: cave 2.jpg@AAW Games Map Pack Vol 3
    	[2/25/2021 3:45:45 PM] NETWORK SEND FILE: cave 2.jpg@AAW Games Map Pack Vol 3 (687331)
    	[2/25/2021 3:45:45 PM] NETWORK RECV FILE REQUEST: Snowy bushes.jpg@AAW Games Map Pack Vol 3
    	[2/25/2021 3:45:45 PM] NETWORK SEND FILE: Snowy bushes.jpg@AAW Games Map Pack Vol 3 (483694)
    	...
    		(The above appears to be the last file received from the player in this set of requests).  The requests continue to be received and sent...
    	...
    	[2/25/2021 3:45:45 PM] NETWORK RECV FILE REQUEST: DarkFolkLair_VTT.jpg@AAW Games Map Pack Vol 4
    	[2/25/2021 3:45:45 PM] NETWORK SEND FILE: DarkFolkLair_VTT.jpg@AAW Games Map Pack Vol 4 (2596059)
    	[2/25/2021 3:45:45 PM] NETWORK RECV FILE REQUEST: tokens/demon_berstuc.png@Tome of Beasts
    	[2/25/2021 3:45:45 PM] NETWORK SEND FILE: tokens/demon_berstuc.png@Tome of Beasts (66145)
    	[2/25/2021 3:45:45 PM] NETWORK RECV FILE REQUEST: FelltoothTemple_VTT.jpg@AAW Games Map Pack Vol 4
    	[2/25/2021 3:45:45 PM] NETWORK SEND FILE: FelltoothTemple_VTT.jpg@AAW Games Map Pack Vol 4 (2843521)
    	[2/25/2021 3:45:45 PM] NETWORK RECV FILE REQUEST: old_temple_VTT.jpg@AAW Games Map Pack Vol 4
    	[2/25/2021 3:45:45 PM] NETWORK SEND FILE: old_temple_VTT.jpg@AAW Games Map Pack Vol 4 (198065)
            ...
            ... The following is the map that doesn't show for the player.  This is the GM log showing sending the file:
            [2/25/2021 3:45:46 PM] NETWORK RECV FILE REQUEST: Black Dragon Lair-PC.jpg@The Dragon and the Spirits
            [2/25/2021 3:45:46 PM] NETWORK SEND FILE: Black Dragon Lair-PC.jpg@The Dragon and the Spirits (367117)
    	...
    	...
    	[2/25/2021 3:45:47 PM] NETWORK RECV FILE REQUEST: thumbnail.png@Unearthed Arcana
    	[2/25/2021 3:45:47 PM] NETWORK SEND FILE: thumbnail.png@Unearthed Arcana (5356)
    	[2/25/2021 3:45:47 PM] NETWORK RECV FILE REQUEST: thumbnail.png@VeX's Vicious Mockery Insult Generator
    	[2/25/2021 3:45:47 PM] NETWORK SEND FILE: thumbnail.png@VeX's Vicious Mockery Insult Generator (78908)
    	[2/25/2021 3:45:47 PM] NETWORK RECV FILE REQUEST: thumbnail.png@Volos Guide to Monsters Players
    	[2/25/2021 3:45:47 PM] NETWORK SEND FILE: thumbnail.png@Volos Guide to Monsters Players (122188)
    	
    The player (after sending the 102 file requests) starts to show images arriving:
    
    	[2/25/2021 3:45:49 PM] NETWORK RECV FILE: alleyway.jpg@AAW Games Map Pack Vol 1 (1242171)
    	[2/25/2021 3:45:49 PM] NETWORK RECV FILE: False-Tomb-of-the-Eight-Lords-Players.jpg@AAW Games Map Pack Vol 2 (668158)
    	[2/25/2021 3:45:50 PM] NETWORK RECV FILE: Saint Markovia's Thighbone.jpg@DD Curse of Strahd (389425)
    	[2/25/2021 3:45:51 PM] NETWORK RECV FILE: cave 2.jpg@AAW Games Map Pack Vol 3 (687331)
    	[2/25/2021 3:45:52 PM] NETWORK RECV FILE: Snowy bushes.jpg@AAW Games Map Pack Vol 3 (483694)
    	...
    	^^^ The above file appears to be the last file received from the original first set of file requests.  The Black Dragon Lair file isn't showing in the logs as received.
    	...
    	[2/25/2021 3:46:00 PM] [WARNING]  Frame tabs contains out-of-range values in BottomLeft.
    	...
    	Then we get a new file request a couple of minutes later...
    	...
    	[2/25/2021 3:47:22 PM] NETWORK SEND FILE REQUEST: area_d_VTT.jpg@AAW Games Map Pack Vol 4
    	[2/25/2021 3:48:12 PM] NETWORK SEND FILE REQUEST: cave 3.jpg@AAW Games Map Pack Vol 3
    	
    The GM shows the new request and sends the file:
    	[2/25/2021 3:47:21 PM] NETWORK RECV FILE REQUEST: area_d_VTT.jpg@AAW Games Map Pack Vol 4
    	[2/25/2021 3:47:21 PM] NETWORK SEND FILE: area_d_VTT.jpg@AAW Games Map Pack Vol 4 (1480685)
    	[2/25/2021 3:48:12 PM] NETWORK RECV FILE REQUEST: cave 3.jpg@AAW Games Map Pack Vol 3
    	[2/25/2021 3:48:12 PM] NETWORK SEND FILE: cave 3.jpg@AAW Games Map Pack Vol 3 (738679)
    	
    But the log never shows the player receiving the files.
    Observations:
    1) We don't know if those initial files that weren't sent by the GM were in the player cache. So we can't make a call as to whether them not being sent is an issue or not.
    2) The logs provided don't end with a session exit. Suggesting they were created with FG running. I don't know if the FG logs are written to as events happen, or whether there is a buffer and they get flushed at some points - so we may not be seeing everything here. Although, we do see a gap of no files received on the player side before the new file requests, so log buffering might not be the case.
    3) As an aside - there are 61 modules set as player accessible. The player makes a request to the GM for the thumbnails of all of these modules - so that they can be displayed in the module activation window, even if that module won't be loaded. These thumbnails should be small files - usually around 70x70 pixels (sometimes a little more) PNG files - which should be around 13KB - 14KB in size. Some of the third party modules have much larger than this, with the largest being Harbingers of Life & Death (5e Class Pack) At 845KB - not huge, but when the system is downloading lots of these it can contribute to further delays. I don't know if this is specifically an issue, but it is an inefficiency.

    So, the next steps in testing I'd suggest are:

    1) Before the player next joins, ask them to clear their player cache - the player should go to <FG app data>\cache and delete the directory with the campaign name.
    2) When the issue occurs, close the image on the player side, wait a few minutes then re-open it. If the image data is still not there, close the image again and have the GM share the image with the player. See if that kicks off the process.
    3) If two doesn't fix it, wait a couple more minutes, exit FG (use the desktop right-click Exit -> return to the launcher) and capture the logs.
    4) Something worth considering for testing - within the campaign, the GM should remove player access from most of the 61 modules currently allowing player access. Only keep a handful of modules with player access - just for testing to see if this makes a difference.

    I don't think any of the above will specifically fix the issue, but it may help improve things and give the devs a better idea of what the issue might be.
    Last edited by Trenloe; February 26th, 2021 at 09:17.

  10. #10
    The player is on Fiber (wired) and I am wired as well. I should say that these issues are new, and I have not had these since my move to Unity back in Oct.

    1) We do know that it is not in the cache. I was sharing images that have not been sent before. They were able to see old (shared at a previous time) maps
    2) The instructions I was given was to pull the log while in game. If all I have to do after exit and post the log, that would be easy enough
    3) I can try not sharing any, and see what happens - do you think it is getting bogged down? (I have to admit to a private wish, I wish FG had a server that it refered to, and not count on the host uploading, and sharing)
    ---
    1) I did have them clear their cache, then none of the images worked.
    2) Did not work
    3) fgu_logs_20210226.zip
    4) Did that - removed ALL shared modules. No luck

    So what I did try though.... I shared the module that the map was located. Had my user load that module, and then wammo - it worked. So why can't I xfer the image by itself? (I have always been able to). I have ok internet. 54/21

    OH - and by the way, thank you very much!

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