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November 14th, 2020, 00:43 #21
Good to hear. Again, thanks for your patience and for helping track down the issue. Happy gaming!
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December 1st, 2020, 07:48 #22
- Join Date
- Apr 2020
- Posts
- 6
I am having this same issue - I did just install it a few days ago, then I thought I needed it also installed the free version to have two instances running - turns out it is the same installer - I uninstalled everything and tried again... same thing... don't know if that really had anything to do with it. Updater is v4.0.0 (2020-09-20). Before it was only downloading the same 12mb file each time (wotc5ephbdeluxe), now that I've reinstalled it seems to be downloading everything again and again...
Running v4.0.3 Ultimate (2020-11-25)
Mac OS Catalina
Deleted, restarted, reinstalled - same thing.
Not sure if there is a specific way to delete everything, I deleted all of the fantasyground apps/files that I could find in the application folder.
Thanks for any helpLast edited by jasone; December 1st, 2020 at 07:51.
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December 1st, 2020, 11:26 #23
If comfortable going into the registry -
rename this key: Computer\HKEY_CURRENT_USER\SOFTWARE\SmiteWorks\Fan tasy Grounds
to Computer\HKEY_CURRENT_USER\SOFTWARE\SmiteWorks\Old Fantasy Grounds
and then reinstall a fresh copy of FGU.
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December 1st, 2020, 17:00 #24
macOS does not have a Registry.
There is something that does track that info, but not being a macOS user I don't know the specifics.
Hopefully someone will have some advice for macOS.
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December 1st, 2020, 19:02 #25
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December 1st, 2020, 19:05 #26
Launch the Updater, click Settings and then the Troubleshoot tab. Then click Force App Update and let me know if you still have issues afterward.
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December 1st, 2020, 22:11 #27
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December 1st, 2020, 23:16 #28
- Join Date
- Apr 2020
- Posts
- 6
Updater is v4.0.0 (2020-09-20)
Forcing and update put it at v4.0.0 (2020-11-10)
It downloaded FantasyGrounds (77.1mb) and many other items - but fixed it - didn't realize there was a FORCE UPDATE that would cause it to fetch a new updater - it had been skipped very other update so I figured it was the latest.
THANK YOU!
(solved)
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December 3rd, 2020, 18:33 #29
- Join Date
- Jun 2017
- Location
- Mexico
- Posts
- 20
Thank you!, That was brilliant! (Fixed my issue too)
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December 8th, 2020, 09:19 #30
- Join Date
- Aug 2019
- Posts
- 2,025
Yesterday my players told me that they had to run updater several times in a row, seemingly to get from version .1 to version .2 to version .4 (sure it was 3 times at least, not sure if it was 4 times with .3 in between). Every time it would download the 70+mb file if I understood correctly. They also noticed that the download server was slow, despite their internet connection being fast.
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