Thread: Crashing after update.
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October 19th, 2020, 19:52 #1
- Join Date
- Mar 2019
- Posts
- 1
Crashing after update.
I'm running FGU on Windows. Did an update... then I got this (see attachment) load bar followed by the application crashing. Every time I try to start it up now, it does the same thing. Any sage-like advice? What other info can I provide?
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October 20th, 2020, 14:51 #2
Supreme Deity
- Join Date
- Mar 2007
- Posts
- 20,559
You can try installing from scratch; and also double-checking any security software to make sure it hasn't quarantined any part of FGU.
* Does that happen right as you launch FGU; or after you press buttons?
* If after you press buttons, can you open the console and press Compile Logs and send to us? (Button in upper left)
Otherwise, if it happens right away, please follow these steps:
* Start FGU
* Verify error occurs
* Close FGU
* Go to Windows File Explorer
* Go to "C:\Users\<UserName>\AppData\LocalLow\SmiteWorks\F antasy Grounds\"
* Send us Player.log and Player-prev.log files
Regards,
JPG
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