Connection Issues

[smelton]

The logs say you had a client side connection time out which means is for 30 seconds, you did not receive any data from from host ... Did any other players get disconnected? Are you on a wired or wifi connection?

[mrmoore]

The logs say you had a client side connection time out which means is for 30 seconds, you did not receive any data from from host ... Did any other players get disconnected? Are you on a wired or wifi connection?

I am on a WiFi connection, and no other players are experiencing these issues. I am also on Discord during these sessions and not experiencing connection issues to the Discord server, or other internet connection issues.

[smelton]

Were you using Discord for voice communication?

[mrmoore]

Yeah, using Discord for voice with the players and DM. I was using the same setup in August, September and October without issue. The disconnects started in our session on 11/6.

[smelton]

Can you message me on Discord (smelton#0068) so we can run a connection test?

[mrmoore]

Can you message me on Discord (smelton#0068) so we can run a connection test?

Sure! I will ping you later this afternoon

[Skofield]

I had a rash of more disconnects when playing this weekend (Nov 14, 2020). I have submitted files referencing Post#247.

[smelton]

I've reviewed the logs and I see some client side timeouts on your end .. however, you only sent in the GM console log and I really need the full set of GM logs in order to narrow down the root cause of the issue. Can you send those in next time this happens?

[Skofield]

Will do. We will be playing again on Nov 28. I'll make sure we have the full set of logs then.
Thank you

[kevininrussia]

One of my players is having issues with the updater. The updater starts updating then stops/hangs. He has tried multiple times but the updater always stops/hangs during the updating process. He is on the Live channel for the builds. Here are the logs.