Connection Issues

[rpgathome]

Is this connection issue being resolved? I have paid client games all weekend in preparation for PAX online.

[Mister Smith]

Hello,

i am also having the same connection issues. I know you would like the a copy of the logs but i am not computer savvy and couldn't work out how to either post them here or a private message. I also have no idea about roll backs and the like.

Thank you.

[Noonien]

I am having issues with players joining my compaign.
Last few times we played, most time only 2 players could connect without issue, allways one player (not the same player) cant connect, having the screen "resolving host ip (or so dont know exact wording)" and the game does not start.
After lots of restart from me and players all can connect (yesterday it took us 90 minutes !).
The one who cant connect seems to be total random, its allways of of the 3 players, but rotates.

[Defenestrayte]

Having the same issue, in that when I try to host I get stuck on "Starting cloud server"

Logs show
[9/5/2020 8:38:51 PM] Starting cloud server mode. [Defenestrayte]
[9/5/2020 8:38:55 PM] [WARNING] NETWORK: Noble Connect [573964]: Shutting down because of fatal error: Failed to connect to relay server
[9/5/2020 8:38:55 PM] Fatal network engine error occurred. [Failed to connect to relay server]


>tracert connect.noblewhale.com

Tracing route to connect.noblewhale.com [3.104.74.180]
over a maximum of 30 hops:

1 <1 ms <1 ms <1 ms ultrahub.hub [192.168.1.1]
2 130 ms 13 ms 7 ms 121-74-63-254.telstraclear.net [121.74.63.254]
3 6 ms 3 ms 3 ms 10.200.12.21
4 33 ms 34 ms 35 ms 99.83.65.9
5 38 ms 39 ms 38 ms 99.83.65.8
6 39 ms 39 ms 37 ms 52.95.38.67
7 38 ms 40 ms 43 ms 150.222.112.139
8 41 ms 42 ms 42 ms 150.222.112.130
9 43 ms 42 ms 42 ms 52.95.36.41
10 43 ms 43 ms 43 ms 52.95.38.210
11 * * * Request timed out.
12 * * * Request timed out.
13 * * * Request timed out.
14 * * * Request timed out.
15 * * * Request timed out.
16 * * * Request timed out.
17 42 ms 42 ms 42 ms ec2-3-104-74-180.ap-southeast-2.compute.amazonaws.com [3.104.74.180]

Trace complete.

[Defenestrayte]

Connection now working after update https://fantasygrounds.com/forums/sh...l=1#post539742 (possibly unconnected, but good anyway)

[rpgathome]

Same too - new update fixed it. Thanks

[krischan67]

my friend yesterday as DM had the same issue: Received REFRESH ERROR RESPONSE [cbfe5c5cf0644f21beef7d46] (441): Wrong credentials: the realm value is incorrect
we used 3.5 only the 3.5 SRDs and pdfsrds- after starting the pc again and starting FGU it took 40 seconds after the FGU was running smoothly, then this message came and FGU shut down every time. Not able to use FGU now.
He used a handy WLAN internet connection and the public server.

Micael meant to say that his friend (and mine... I'm playing in the same campaign) is using an internet connection via his mobile phone (aka handy in Germany).

That realm value seems to be a part of some authentication procedure. How can it be incorrect? Perhaps because the mobile phone is inbetween? What to do to solve it?

[Jiminimonka]

Micael meant to say that his friend (and mine... I'm playing in the same campaign) is using an internet connection via his mobile phone (aka handy in Germany).

That realm value seems to be a part of some authentication procedure. How can it be incorrect? Perhaps because the mobile phone is inbetween? What to do to solve it?

Try connecting again and Compile Logs and upload the zip file to here.

[micael]

Try connecting again and Compile Logs and upload the zip file to here.

here you are- the connection logs for the credential bug.. try to deinstall and install again- same bug again after 40 seconds hosting a campaign over the global server, the bug comes and FGU times out. Not able to hist a camoaign any more.
No difference with private server and LAN is not possible becuase I can´t set portforwarding (no control over router).

[refs]

The GM managed to get the connection to the cloud server working for a few min but then it crashed and same error come again as posted by micael over. When starting the game in LAN modus the GM can start the game with no problem. Problem is we can not play as he has a mobile conection and can not port forward from it.