FGC won't open -- error message

**Lemonjelly** · July 7th, 2020, 19:16

When I try to open Fantasy Grounds I get this error message:
FG error message.JPG

The procedure entry point D3DXLoadMeshFromXResource could not be located in the dynamic link library C:\Program Files (x86)\Fantasy Grounds\FantasyGrounds.exe

I am running Windows 10 Home (64 bit) and DirectX 12.0. The FG updater runs fine, and I updated Fantasy Grounds before trying to run it.

**Moon Wizard** · July 8th, 2020, 00:00

I've never seen that particular error before. My guess is that something is either overriding the DirectX library that FG is trying to run; or you have an older version of the DirectX 9 library installed on your machine.

Try re-installing DirectX 9.0c directly from Microsoft.
https://www.microsoft.com/en-us/down....aspx?id=34429

Regards,
JPG

**Lemonjelly** · July 8th, 2020, 01:29

I can't install that; I have the wrong version of Windows. The installer insists on Windows 98, 2000, XP, Millenium, or some server version.

Edit:
I tried the end-user installer here -> https://www.microsoft.com/en-us/down...ils.aspx?id=35

with no luck. Same error message from FG.

**Moon Wizard** · July 12th, 2020, 08:02

I'm not sure that's the right install. It sounds like it's adding components, not necessarily the core libraries; but it is unclear. I'll see if Doug has any ideas; but as I mentioned, we haven't run into any error like that before.

Regards,
JPG

**damned** · July 12th, 2020, 11:39

Please make sure you add your forum username and password in setttings and then run the updater.

**ddavison** · July 12th, 2020, 17:42

Try a full system restart and then try it. The older DirectX Library FGC uses doesn’t work without a reboot.

**Lemonjelly** · July 13th, 2020, 20:35

Now I get the same message and another one saying .DLL was not found, even after running the installer again.

**ddavison** · July 13th, 2020, 21:09

What DLL? Can you post the entire error message?

**Lemonjelly** · July 14th, 2020, 18:15

After restarting, the "DLL not found" error message is gone but the original one still happens. I tried running the installer with my username and password entered in the settings, and no change.

Edit:
I've updated my drivers, rerun the updater, tried activating some legacy effects, and reinstalled DirectX several times. None of it has worked. My graphics card is a GTX 1050 Ti. Is there a version of the driver that works with Fantasy Grounds? This problem has been going on since I installed it.

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