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July 1st, 2020, 12:02 #1
Upgrade FG Unlimited Classic to FG Unity Unlimited path
I just bought an unlimited license and almost all of the D& D books and Vampire on steam, I need to upgrade my new Classic Unlimited to a Unity Unlimited but I can not find an upgrade/discounted upgrade product link in the store and of course, steam does not currently have Unity available yet, please advise a course of action and a price
Last edited by alistaircg; July 1st, 2020 at 12:04.
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July 1st, 2020, 14:53 #2
- Join Date
- Mar 2018
- Location
- Canada
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- 266
https://www.fantasygrounds.com/home/...oundsUnity.php
There's a link on that page that talks about upgrade pricing. Sounds like 40%. Shows up when you add the FGU license to your cart.
Edit: Though the answer there does suggest that you'll need to wait for it to become available on Steam before you can take advantage of these.
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July 1st, 2020, 15:21 #3
If you don't want for FGU to be released on Steam before buying it for a discount, you can order it for the normal 10% off from our website and then email [email protected]. Provide us with the username and order # and request a partial refund. Our support team will be able to verify that you have the Ultimate Upgrade on Steam for your account and we will grant you $55.60 in a partial refund. Please allow 24-48 hours for us to get you refunded.
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July 1st, 2020, 15:43 #4
unfortunately, it does not parse the 40% discount, maybe it needs time to migrate the steam license
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July 1st, 2020, 15:48 #5
The stores are not linked, so the purchase on Steam won't ever be reflected in the store here. That is why I recommended contacting our customer support team for a partial refund after the purchase is made.
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July 1st, 2020, 15:51 #6
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July 1st, 2020, 15:54 #7
Actually, I was taking 40% off $139 for some reason instead of 40% off $149. The discount should be $59.60 instead. I notified our CS staff so they will credit the proper amount.
Because FGC Ultimate is 50% off and you get 50% off of FGU Ultimate with the discount plus the Early Access discount, you can get both for the price of an Ultimate when not on sale.Last edited by ddavison; July 1st, 2020 at 16:03.
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July 1st, 2020, 16:15 #8
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July 2nd, 2020, 15:06 #9
- Join Date
- Aug 2019
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- 2,025
I did not know about the refund route for us Steam users. The summer sale might then be the best opportunity to get 50% off FGU + FGC user discount (via refund), correct?
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July 2nd, 2020, 17:38 #10
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