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July 1st, 2020, 07:12 #1
- Join Date
- Mar 2020
- Posts
- 8
Demo user can't get past license key screen
I have an ultimate license. My son and some other friends mostly have demo licenses and connect to my hosted campaign. I just refurbished a Windows 10 PC and installed FGU for my son. He ran the updater, logged into FG successfully, but on the screen where it asks for a license key he is unable to click "continue". The screen says demo users can just continue without putting in a license key so not sure what is wrong. Any help appreciated.
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July 1st, 2020, 07:55 #2
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July 1st, 2020, 07:58 #3
- Join Date
- Mar 2020
- Posts
- 8
FG Unity
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July 1st, 2020, 08:10 #4
They need to create an account here on the forum and enter their details into the client. Then they will be able to continue.
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July 1st, 2020, 16:55 #5
- Join Date
- Mar 2020
- Posts
- 8
He does have an account, dbrathwaite03. He puts in the username/password on the login screen and that is successful. The next screen asks for a license which he doesn't have as a demo user and usually (on his old computer) just hits continue. That part does not work. Pressing the continue button without putting in a valid license does nothing.
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July 2nd, 2020, 03:47 #6
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July 2nd, 2020, 05:03 #7
- Join Date
- Mar 2020
- Posts
- 8
Took the screenshot and the continue would not work. Then decided to screenshot the login as well, so did that and ... it worked. No idea why. You can close the thread. Thanks.
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July 2nd, 2020, 07:24 #8
Great news Look cows - thanks for the update.
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September 16th, 2020, 07:33 #9
- Join Date
- Sep 2020
- Posts
- 2
I have the very same problem and can't get past this screen.
continue.png
After new Install via steam it worked.Last edited by PandaMaru; September 16th, 2020 at 08:55.
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September 16th, 2020, 17:29 #10
Supreme Deity
- Join Date
- Mar 2007
- Posts
- 20,558
@PandaMaru,
Can you try answering the questions and following the steps outlined by "smelton" in the following thread?
https://www.fantasygrounds.com/forum...l=1#post541678
Thanks,
JPG
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