Alias connections stopped working even generating a new one.

**sjones321** · June 30th, 2020, 21:03

I host a couple of games and recently alias connections have stopped working for my players. I have it port forwarded so they can connect via my ip address just fine. However my ip address unfortunately is not able to be static. So this presents long term problems was hoping to figure out why the alias system seems to be broken for me while working for the rest of the games I join. I do have the enable alias check box on and have generated multiple new aliases. All to no avail.

**Trenloe** · June 30th, 2020, 21:58

Have a look in the console.log file after starting a game - this usually shows it registering with the alias server.

Also get the players who can't connect to look in the console.log file to see what IP address they are resolving the alias to.

Both the GM and players can find the console.log file in the <FG app data> directory - get to this by clicking the folder icon on the top right of the FG startup screen. Note - console.log will be overwritten when you start FG up, so make sure you get the logfile before you exit FG fully.

**sjones321** · June 30th, 2020, 22:12

[30.06.2020 21:06:57] Runtime Notice: Refreshing alias
[30.06.2020 21:06:57] Runtime Notice: Alias refresh result = Success
That's what i got from my console log. My friend helping me test saw nothing from his console log about aliases but was unable to connect via alias just ip address.

**Zacchaeus** · June 30th, 2020, 22:16

I’ve seen a couple of reports in Discord and the alias is resolving to 255.255.255.255. This should show on your players log file.

**sjones321** · June 30th, 2020, 22:21

yeah when they try and connect via alias it translates into 255.255.255.255:1802

**Trenloe** · July 1st, 2020, 06:15

On the Load Campaign screen, when you click on "<Click to retrieve>" in the External address information field, does it show your external IP address or 255.255.255.255 ?

**sjones321** · July 1st, 2020, 06:39

No it shows my correct external ip address.

**sjones321** · July 1st, 2020, 08:00

To note this is happening both before and after reinstalling fantasy grounds with revo Uninstaller pro.

**ddavison** · July 1st, 2020, 16:13

We don't show any entries in our system for an alias of 255.255.255.255.

The alias system is used by FG Classic, but I see a mention of a player log. Just to confirm, everyone is using FG Classic, correct?

**sjones321** · July 1st, 2020, 16:55

Yeah we are all using classic still. Did I post in the wrong forum somehow?

Thread: Alias connections stopped working even generating a new one.

Thread Tools