TIMER UPDATE: System.NullReferenceException: Object reference not set to an instance

[Weptak]

I have this issue since yesterday and I've mailed the console logs to support. Does anyone has it too ?

The problem appeared after I put NPCs I created on a custom map. I can put the NPCs in the CT, but once I put the NPCs and the PC on the map, the game starts not responding after a few minutes. It is also the case if I try to delete tokens from the map.

I have tried deleting and recreating the encounter, the map and walls, the pins, ... I'll try and delete the map from the assets and put it back again. There does not seem to be a problem on other maps.

[Trenloe]

What is the pixel (width x height) size of the map?

Are you running any extensions?

[Weptak]

The map size is 1600x1970 pixels. I have used bigger maps before (like 1600x2300) with no problem.
I use the "Adventude Deck" and "Super Powers Companion", I have used them for half a dozen game sessions with no problem before.

[pindercarl]

The map size is 1600x1970 pixels. I have used bigger maps before (like 1600x2300) with no problem.
I use the "Adventude Deck" and "Super Powers Companion", I have used them for half a dozen game sessions with no problem before.

The size of the image is not relevant for these sorts of performance issues. Are you using LOS on the map?

[Weptak]

Yes, I am using LOS on the map. I have tested the same PCs and NPCs on an FG battle map with LOS enabled, and it works well. I have tested on the FG battle map with LOS for a few minutes without problem, and event ran through a turn of combat in the CT.

On my custom map, once I have placed everyone, and sometimes before event that, the game start not responding and I'm forced to shut it down (I have let it for more than 15 min and it did not recuperate).


EDIT : I'm trying to vary the order of placement, to see if I can determine at witch point it stops responding. So far, I've tried any combinaison of NPC placement, displacement, removing one token, all tokens... it seems to be working until it "randomly" stops. Once it stopped while I was navigating the map using the middle mouse, usually it is when I place or delete a token.

2nd EDIT : I failed to determine as to why exactly. I have placed all the NPCs on my custom map, moved them, deleted, put them again, no problem. I put all the NPCs and PCs in a FG Battle map, moved, zoomed, navigated, deleted, put again, no problem. I go back to the custom map, FG stops responding after placing the 7th NPC token...

[pindercarl]

Are you getting the error "TIMER UPDATE: System.NullReferenceException: Object reference not set to an instance," or was that just one time?

[Weptak]

There is a lot of text after it, I've emailed the full log to [email protected], I'll copy some of it here.

The error appears until FGU stops responding, here are the last 3 errors :

[3/30/2020 9:30:19 PM] [<color="red">ERROR</color>] TIMER UPDATE: System.NullReferenceException: Object reference not set to an instance of an object
at System.Byte.ToString () [0x00000] in <567df3e0919241ba98db88bec4c6696f>:0
at NMACKFDCLPD.CJNFLIPLKID () [0x00016] in <46db431682984e49996a758532796682>:0
at OPHDOKAJKAB.DNHKLAPJBGP (OPHDOKAJKAB OHECONBACLA, System.Xml.XmlWriter EFFHCAONIGJ, FKBGLGPOCDN LBNJPGMNBEC) [0x00261] in <46db431682984e49996a758532796682>:0
at JPHDDDIFKMF.FJBBGANLNNJ (FHCPLDJBLPM DPIPGEKLGDA, System.Xml.XmlWriter EFFHCAONIGJ, FKBGLGPOCDN LBNJPGMNBEC, BHCHHOLMEII CCFDIDIPDCM) [0x00300] in <46db431682984e49996a758532796682>:0
at DGFNKAJCNFH.LCNMLNKKAJN (System.Xml.XmlWriter EFFHCAONIGJ, FKBGLGPOCDN LBNJPGMNBEC, BHCHHOLMEII CCFDIDIPDCM) [0x0002d] in <46db431682984e49996a758532796682>:0
at PNLHDFDODLH.FNKPDHFLADK (System.Xml.XmlWriter EFFHCAONIGJ, System.String FPEDFJNFHFL, FKBGLGPOCDN LBNJPGMNBEC, BHCHHOLMEII CCFDIDIPDCM) [0x000a5] in <46db431682984e49996a758532796682>:0
at GACFJBABIAJ.FNKPDHFLADK (System.Xml.XmlWriter EFFHCAONIGJ, System.Boolean DHGDFGGCICP) [0x00024] in <46db431682984e49996a758532796682>:0
at GACFJBABIAJ.FNKPDHFLADK (System.Xml.XmlWriter EFFHCAONIGJ, System.Boolean DHGDFGGCICP) [0x0030f] in <46db431682984e49996a758532796682>:0
at GACFJBABIAJ.FNKPDHFLADK (System.Xml.XmlWriter EFFHCAONIGJ, System.Boolean DHGDFGGCICP) [0x0030f] in <46db431682984e49996a758532796682>:0
at MOGENOKIDAK.ECONJNNKJNI (System.String HHPJMOKDMJF, GACFJBABIAJ BCMOPBGDCMC, System.Boolean POBDHNLHCKM) [0x00049] in <46db431682984e49996a758532796682>:0
at MOGENOKIDAK.LMKDBIALAMJ () [0x00014] in <46db431682984e49996a758532796682>:0
at MOGENOKIDAK.FCIKGNKGPPB (System.Boolean CFFBKGHCMNN) [0x00000] in <46db431682984e49996a758532796682>:0
at BHPIKEKLDAF.DIPMGGBFGJP () [0x000be] in <46db431682984e49996a758532796682>:0
at FG.FGDesktop.Update () [0x00090] in <46db431682984e49996a758532796682>:0
[3/30/2020 9:30:44 PM] [<color="red">ERROR</color>] TIMER UPDATE: System.NullReferenceException: Object reference not set to an instance of an object
at NMACKFDCLPD.CJNFLIPLKID () [0x00043] in <46db431682984e49996a758532796682>:0
at OPHDOKAJKAB.DNHKLAPJBGP (OPHDOKAJKAB OHECONBACLA, System.Xml.XmlWriter EFFHCAONIGJ, FKBGLGPOCDN LBNJPGMNBEC) [0x00261] in <46db431682984e49996a758532796682>:0
at JPHDDDIFKMF.FJBBGANLNNJ (FHCPLDJBLPM DPIPGEKLGDA, System.Xml.XmlWriter EFFHCAONIGJ, FKBGLGPOCDN LBNJPGMNBEC, BHCHHOLMEII CCFDIDIPDCM) [0x00300] in <46db431682984e49996a758532796682>:0
at DGFNKAJCNFH.LCNMLNKKAJN (System.Xml.XmlWriter EFFHCAONIGJ, FKBGLGPOCDN LBNJPGMNBEC, BHCHHOLMEII CCFDIDIPDCM) [0x0002d] in <46db431682984e49996a758532796682>:0
at PNLHDFDODLH.FNKPDHFLADK (System.Xml.XmlWriter EFFHCAONIGJ, System.String FPEDFJNFHFL, FKBGLGPOCDN LBNJPGMNBEC, BHCHHOLMEII CCFDIDIPDCM) [0x000a5] in <46db431682984e49996a758532796682>:0
at GACFJBABIAJ.FNKPDHFLADK (System.Xml.XmlWriter EFFHCAONIGJ, System.Boolean DHGDFGGCICP) [0x00024] in <46db431682984e49996a758532796682>:0
at GACFJBABIAJ.FNKPDHFLADK (System.Xml.XmlWriter EFFHCAONIGJ, System.Boolean DHGDFGGCICP) [0x0030f] in <46db431682984e49996a758532796682>:0
at GACFJBABIAJ.FNKPDHFLADK (System.Xml.XmlWriter EFFHCAONIGJ, System.Boolean DHGDFGGCICP) [0x0030f] in <46db431682984e49996a758532796682>:0
at MOGENOKIDAK.ECONJNNKJNI (System.String HHPJMOKDMJF, GACFJBABIAJ BCMOPBGDCMC, System.Boolean POBDHNLHCKM) [0x00049] in <46db431682984e49996a758532796682>:0
at MOGENOKIDAK.LMKDBIALAMJ () [0x00014] in <46db431682984e49996a758532796682>:0
at MOGENOKIDAK.FCIKGNKGPPB (System.Boolean CFFBKGHCMNN) [0x00000] in <46db431682984e49996a758532796682>:0
at BHPIKEKLDAF.DIPMGGBFGJP () [0x000be] in <46db431682984e49996a758532796682>:0
at FG.FGDesktop.Update () [0x00090] in <46db431682984e49996a758532796682>:0
[3/30/2020 9:30:46 PM] [<color="red">ERROR</color>] TIMER UPDATE: System.NullReferenceException: Object reference not set to an instance of an object
at NMACKFDCLPD.CJNFLIPLKID () [0x00043] in <46db431682984e49996a758532796682>:0
at OPHDOKAJKAB.DNHKLAPJBGP (OPHDOKAJKAB OHECONBACLA, System.Xml.XmlWriter EFFHCAONIGJ, FKBGLGPOCDN LBNJPGMNBEC) [0x00261] in <46db431682984e49996a758532796682>:0
at JPHDDDIFKMF.FJBBGANLNNJ (FHCPLDJBLPM DPIPGEKLGDA, System.Xml.XmlWriter EFFHCAONIGJ, FKBGLGPOCDN LBNJPGMNBEC, BHCHHOLMEII CCFDIDIPDCM) [0x00300] in <46db431682984e49996a758532796682>:0
at DGFNKAJCNFH.LCNMLNKKAJN (System.Xml.XmlWriter EFFHCAONIGJ, FKBGLGPOCDN LBNJPGMNBEC, BHCHHOLMEII CCFDIDIPDCM) [0x0002d] in <46db431682984e49996a758532796682>:0
at PNLHDFDODLH.FNKPDHFLADK (System.Xml.XmlWriter EFFHCAONIGJ, System.String FPEDFJNFHFL, FKBGLGPOCDN LBNJPGMNBEC, BHCHHOLMEII CCFDIDIPDCM) [0x000a5] in <46db431682984e49996a758532796682>:0
at GACFJBABIAJ.FNKPDHFLADK (System.Xml.XmlWriter EFFHCAONIGJ, System.Boolean DHGDFGGCICP) [0x00024] in <46db431682984e49996a758532796682>:0
at GACFJBABIAJ.FNKPDHFLADK (System.Xml.XmlWriter EFFHCAONIGJ, System.Boolean DHGDFGGCICP) [0x0030f] in <46db431682984e49996a758532796682>:0
at GACFJBABIAJ.FNKPDHFLADK (System.Xml.XmlWriter EFFHCAONIGJ, System.Boolean DHGDFGGCICP) [0x0030f] in <46db431682984e49996a758532796682>:0
at MOGENOKIDAK.ECONJNNKJNI (System.String HHPJMOKDMJF, GACFJBABIAJ BCMOPBGDCMC, System.Boolean POBDHNLHCKM) [0x00049] in <46db431682984e49996a758532796682>:0
at MOGENOKIDAK.LMKDBIALAMJ () [0x00014] in <46db431682984e49996a758532796682>:0
at MOGENOKIDAK.FCIKGNKGPPB (System.Boolean CFFBKGHCMNN) [0x00000] in <46db431682984e49996a758532796682>:0
at BHPIKEKLDAF.DIPMGGBFGJP () [0x000be] in <46db431682984e49996a758532796682>:0
at FG.FGDesktop.Update () [0x00090] in <46db431682984e49996a758532796682>:0

[Aythem]

I'm having this error as well with the Xanathar-Guild-Hideout-Players map from the Waterdeep: Dragon Heist module. I had made my own line of sight map for the Yawning Portal, it worked just fine. I used the provided Zhent hideout maps just fine with LoS. Loaded this map just fine, until I added my PCs. Then the error and total instability. With very similar looking logs. Does that help anyone?