Players Unable To Connect to Host

[Xelikai]

Hello, I just bought fantasy grounds unity ultimate license to start running a dnd 5e campaign. However, whenever my players try to connect, their screen stops on "Acquiring File List", and doesn't do anything. Is there any fix for this?

Here is what it looks like on my end:
91497263_590126424917844_3279844972362203136_n.jpg

The technical information is:
[3/29/2020 4:11:38 PM] Starting cloud server mode. [Xelikai]
[3/29/2020 4:11:38 PM] Noble Connect [98931]: Found host candidate: HOST (192.168.1.231:59063)
[3/29/2020 4:11:38 PM] Noble Connect [98931]: Found host candidate: HOST (127.0.0.1:59064)
[3/29/2020 4:11:39 PM] Noble Connect [98939]: Sending ALLOCATE REQUEST [7cbc4336d8875bc73c94d3b4] from 192.168.1.231:59063 to 68.183.117.123:3478
[3/29/2020 4:11:39 PM] Noble Connect [98966]: Sending ALLOCATE REQUEST [514710ef612b29d687caab17] from 127.0.0.1:59064 to 68.183.117.123:3478
[3/29/2020 4:11:39 PM] Noble Connect [98969]: Handle response from 68.183.117.123:3478 at 192.168.1.231:59063
[3/29/2020 4:11:39 PM] Noble Connect [98970]: Received ALLOCATE ERROR RESPONSE [7cbc4336d8875bc73c94d3b4] (401): Unauthorized
[3/29/2020 4:11:39 PM] Noble Connect [98978]: Sending ALLOCATE REQUEST [b3af5203d466d8d11667f63f] from 192.168.1.231:59063 to 68.183.117.123:3478
[3/29/2020 4:11:39 PM] Noble Connect [98992]: Handle response from 68.183.117.123:3478 at 192.168.1.231:59063
[3/29/2020 4:11:39 PM] Noble Connect [98992]: Received ALLOCATE SUCCESS RESPONSE [b3af5203d466d8d11667f63f] from 68.183.117.123:3478 at 192.168.1.231:59063
[3/29/2020 4:11:39 PM] Noble Connect [99168]: Sending ALLOCATE REQUEST [514710ef612b29d687caab17] from 127.0.0.1:59064 to 68.183.117.123:3478
[3/29/2020 4:11:39 PM] Noble Connect [99569]: Sending ALLOCATE REQUEST [514710ef612b29d687caab17] from 127.0.0.1:59064 to 68.183.117.123:3478
[3/29/2020 4:11:40 PM] Noble Connect [100370]: Sending ALLOCATE REQUEST [514710ef612b29d687caab17] from 127.0.0.1:59064 to 68.183.117.123:3478
[3/29/2020 4:11:42 PM] Noble Connect [101980]: Found candidate: HOST (192.168.1.231:59063)
[3/29/2020 4:11:42 PM] Noble Connect [101980]: Found candidate: HOST (127.0.0.1:59064)
[3/29/2020 4:11:42 PM] Noble Connect [101980]: Found candidate: RELAYED (68.183.117.123:61585 => 192.168.1.231:59063)
[3/29/2020 4:11:42 PM] Noble Connect [101980]: Found candidate: SERVER_REFLEXIVE (152.208.56.184:59063 => 192.168.1.231:59063)
[3/29/2020 4:11:42 PM] Game server started. [68.183.117.123:61585]
[3/29/2020 4:11:42 PM] Launcher scene exiting.
[3/29/2020 4:11:42 PM] Match successfully created on lobby.
[3/29/2020 4:11:42 PM] Tabletop scene starting.
[3/29/2020 4:12:09 PM] Noble Connect [128995]: Sending REFRESH REQUEST [68ebab2a6807469419bccad8] from 192.168.1.231:59063 to 68.183.117.123:3478
[3/29/2020 4:12:09 PM] Noble Connect [129008]: Handle response from 68.183.117.123:3478 at 192.168.1.231:59063
[3/29/2020 4:12:09 PM] Noble Connect [129008]: Received REFRESH SUCCESS RESPONSE [68ebab2a6807469419bccad8] from 68.183.117.123:3478 at 192.168.1.231:59063
[3/29/2020 4:12:39 PM] Noble Connect [158994]: Sending REFRESH REQUEST [e8486b20ffa797ec0b491cab] from 192.168.1.231:59063 to 68.183.117.123:3478
[3/29/2020 4:12:39 PM] Noble Connect [159008]: Handle response from 68.183.117.123:3478 at 192.168.1.231:59063
[3/29/2020 4:12:39 PM] Noble Connect [159008]: Received REFRESH SUCCESS RESPONSE [e8486b20ffa797ec0b491cab] from 68.183.117.123:3478 at 192.168.1.231:59063
[3/29/2020 4:13:09 PM] Noble Connect [188995]: Sending REFRESH REQUEST [0b7ad5aba98c0492ecb4de04] from 192.168.1.231:59063 to 68.183.117.123:3478
[3/29/2020 4:13:09 PM] Noble Connect [189012]: Handle response from 68.183.117.123:3478 at 192.168.1.231:59063
[3/29/2020 4:13:09 PM] Noble Connect [189012]: Received REFRESH SUCCESS RESPONSE [0b7ad5aba98c0492ecb4de04] from 68.183.117.123:3478 at 192.168.1.231:59063
[3/29/2020 4:14:52 PM] [WARNING] Noble Connect [292357]: No free buffers, adding one
[3/29/2020 4:14:52 PM] [WARNING] Noble Connect [292357]: No free buffers, adding one
[3/29/2020 4:14:52 PM] [WARNING] Noble Connect [292357]: No free buffers, adding one
[3/29/2020 4:14:52 PM] [WARNING] Noble Connect [292357]: No free buffers, adding one
[3/29/2020 4:14:52 PM] [WARNING] Noble Connect [292357]: No free buffers, adding one
[3/29/2020 4:14:52 PM] [WARNING] Noble Connect [292357]: No free buffers, adding one




On the end of my player, it looks like this:
91405004_267119950971289_9143430635208048640_n.png

and his technical information is:

3/29/2020 4:14:14 PM] Noble Connect [24513]: Local Candidate: HOST (127.0.0.1:62671) => RELAYED (68.183.117.123:61585)
[3/29/2020 4:14:14 PM] Noble Connect [24513]: Local Candidate: RELAYED (68.183.117.123:52890 => 192.168.1.205:62670) => HOST (192.168.1.231:59063)
[3/29/2020 4:14:14 PM] Noble Connect [24513]: Local Candidate: RELAYED (68.183.117.123:52890 => 192.168.1.205:62670) => HOST (127.0.0.1:59064)
[3/29/2020 4:14:14 PM] Noble Connect [24513]: Local Candidate: RELAYED (68.183.117.123:52890 => 192.168.1.205:62670) => SERVER_REFLEXIVE (152.208.56.184:59063)
[3/29/2020 4:14:14 PM] Noble Connect [24513]: Local Candidate: RELAYED (68.183.117.123:52890 => 192.168.1.205:62670) => RELAYED (68.183.117.123:61585)
[3/29/2020 4:14:14 PM] Noble Connect [24522]: Received BIND REQUEST [1c3b1eda41ebbd14f8d0beb9] from 192.168.1.231:59063 at 192.168.1.205:62670
[3/29/2020 4:14:14 PM] Noble Connect [24524]: Sending BIND SUCCESS_RESPONSE [1c3b1eda41ebbd14f8d0beb9] from 192.168.1.205:62670 to 192.168.1.231:59063
[3/29/2020 4:14:14 PM] Noble Connect [24525]: Handle response from 68.183.117.123:3478 at 192.168.1.205:62670
[3/29/2020 4:14:14 PM] Noble Connect [24525]: Received CHANNEL_BIND SUCCESS RESPONSE [f8e8d4f88348f6f62328622c] from 68.183.117.123:3478 at 192.168.1.205:62670
[3/29/2020 4:14:14 PM] Noble Connect [24525]: Handle response from 68.183.117.123:3478 at 192.168.1.205:62670
[3/29/2020 4:14:14 PM] Noble Connect [24525]: Received CHANNEL_BIND SUCCESS RESPONSE [75072a3e927620ef33a4f3c1] from 68.183.117.123:3478 at 192.168.1.205:62670
[3/29/2020 4:14:14 PM] Noble Connect [24526]: Handle response from 68.183.117.123:3478 at 192.168.1.205:62670
[3/29/2020 4:14:14 PM] Noble Connect [24526]: Received CHANNEL_BIND SUCCESS RESPONSE [1b4142866183188645a07301] from 68.183.117.123:3478 at 192.168.1.205:62670
[3/29/2020 4:14:14 PM] Noble Connect [24526]: Handle response from 68.183.117.123:3478 at 192.168.1.205:62670
[3/29/2020 4:14:14 PM] Noble Connect [24526]: Received CHANNEL_BIND SUCCESS RESPONSE [8dbc260a10029ac0499611f0] from 68.183.117.123:3478 at 192.168.1.205:62670
[3/29/2020 4:14:14 PM] Noble Connect [24535]: Sending BIND REQUEST [b6dae998b3c626d26abd987f] from 192.168.1.205:62670 to 192.168.1.231:59063
[3/29/2020 4:14:14 PM] Noble Connect [24543]: Handle response from 192.168.1.231:59063 at 192.168.1.205:62670
[3/29/2020 4:14:14 PM] Noble Connect [24543]: Received BIND SUCCESS RESPONSE [b6dae998b3c626d26abd987f] from 192.168.1.231:59063 at 192.168.1.205:62670
[3/29/2020 4:14:14 PM] Noble Connect [24546]: Session Candidate: HOST (192.168.1.205:62670) => HOST (192.168.1.231:59063)
[3/29/2020 4:14:14 PM] Noble Connect [24546]: Selected Pair: HOST (192.168.1.205:62670) => HOST (192.168.1.231:59063)
[3/29/2020 4:14:14 PM] Noble Connect [24547]: Sending BIND REQUEST [a7e94ad8893b9b2c59d628aa] from 192.168.1.205:62670 to 192.168.1.231:59063
[3/29/2020 4:14:14 PM] Noble Connect [24556]: Handle response from 192.168.1.231:59063 at 192.168.1.205:62670
[3/29/2020 4:14:14 PM] Noble Connect [24556]: Received BIND SUCCESS RESPONSE [a7e94ad8893b9b2c59d628aa] from 192.168.1.231:59063 at 192.168.1.205:62670
[3/29/2020 4:14:14 PM] Noble Connect [24557]: Connecting via route: HOST (192.168.1.205:62670) => HOST (192.168.1.231:59063)
[3/29/2020 4:14:15 PM] Noble Connect [24764]: Adding bridge for peer 192.168.1.231:59063 with client end point: 127.0.0.1:62672
[3/29/2020 4:14:15 PM] Attempting authorization. [slyroh - DIRECT]
[3/29/2020 4:14:15 PM] Client connected to host as 'slyroh'
[3/29/2020 4:14:41 PM] Noble Connect [51414]: Sending REFRESH REQUEST [46662b6b963f0cd98b93a19b] from 192.168.1.205:62670 to 68.183.117.123:3478
[3/29/2020 4:14:41 PM] Noble Connect [51458]: Handle response from 68.183.117.123:3478 at 192.168.1.205:62670
[3/29/2020 4:14:41 PM] Noble Connect [51458]: Received REFRESH SUCCESS RESPONSE [46662b6b963f0cd98b93a19b] from 68.183.117.123:3478 at 192.168.1.205:62670

[superteddy57]

The best place to check and provide information is in this thread:

https://www.fantasygrounds.com/forum...hat-To-Provide