Thread: Trouble Upgrading to Ultimate
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March 19th, 2020, 21:48 #1
Trouble Upgrading to Ultimate
Returning to Fantasy Grounds after a long absence. Have the "Full" license and purchased a month of ultimate but I am unable to upgrade to the Ultimate version of the game. When I attempt to use the activation code for Ultimate in my order history the characters in the field turn red and I am not able to proceed unless I use the activation key for the Full license.
Being stuck at home is killing my local players and I would love to get FG running for them.
Any help would be appreciated.
Thanks!
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March 19th, 2020, 21:56 #2
Supreme Deity
- Join Date
- Mar 2007
- Posts
- 20,566
Please make sure that you go to your Store History, and you are using the right license key for the installer you are running.
https://www.fantasygrounds.com/store/myorders.php
There are now two separate installers, one for Fantasy Grounds Unity (product code FGU01/FGU03) and Fantasy Grounds Classic (product code SWK01/SWK02/SWK03).
Regards,
JPGLast edited by Moon Wizard; March 19th, 2020 at 22:17.
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March 19th, 2020, 22:02 #3
Thank you, problem fixed. I'm in a rush to get back set up and, in my haste, I missed some obvious things.
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