Connection error

[Moon Wizard]

@Asterionaisien,

The connection is facilitated through an online service hosted at connect.noblewhale.com, which gets redirected to servers all over the world. It seems like something is blocking the connection to that domain or those servers.

We've had a couple cases where VPN connections have caused connection challenges; so double check that. Otherwise, you may have to look for any security software that performs any Internet filtering/blocking (parental block, ad block) on both your computer and router.

* What country are you in?

Regards,
JPG

[Asterionaisien]

I do not have any vpn active, so i'll try to see what i can do, but i guess this stuff is over my tech skills.
Maybe it's an ip block? I'm italian.
thank you for your help

[Moon Wizard]

Assuming you are running Windows, can you try running "tracert connect.noblewhale.com" from the command line on your computer and provide results? (Run "cmd" in Start box to open command prompt.) It will take a few minutes to complete. That will at least tell us which path your computer is taking to get there.

Regards,
JPG

[Asterionaisien]

can i share the screenshot here? no idea if sharing this stuff is dangerous..

[Moon Wizard]

Your IP address is identified whenever you access a website, so not that much of an issue. I'm hoping that one of the community members with more detailed networking knowledge might be able to see something, even if I don't. You or I can take it down, after it's reviewed, as well.

Regards,
JPG

[Asterionaisien]

Here you go:

Traccia instradamento verso connect.noblewhale.com [128.199.60.165]
su un massimo di 30 punti di passaggio (max 30 passing points)

1 <1 ms <1 ms <1 ms 192.168.1.1
2 * 8 ms 8 ms 151.7.202.116
3 8 ms 8 ms 9 ms 151.7.81.192
4 9 ms 9 ms 9 ms 151.7.80.8
5 10 ms 9 ms 9 ms 151.6.0.109
6 9 ms 9 ms 9 ms 151.6.1.229
7 25 ms 29 ms 25 ms 80.249.211.163
8 25 ms 26 ms 26 ms 138.197.250.81
9 * * * Richiesta scaduta. (request expired)
10 25 ms 25 ms 25 ms 128.199.60.165

Traccia completata. (tracking complete)

[Trenloe]

Traccia instradamento verso connect.noblewhale.com [128.199.60.165]

That's a different IP address than I get (68.183.117.123).

@JPG - maybe an issue with that server access?

[Asterionaisien]

I did the tracer thing again, no change in ip number; maybe it's because i'm in EU?

[Dr0W]

I have the same problem. I've used FGU a lot, and never had this before. I tried connecting to my own game, on the same machine and I get a connection error. (Using Cloud)

Connecting to the server using Lan mode (and Localhost for client), does work. I haven't tried connecting people out of my LAN yet, though.

Edit:

Also, when I try to join a game, after a few seconds the lobby list disappears and I'm getting this error:
[3/19/2020 4:39:52 PM] Launcher scene starting.
[3/19/2020 4:40:19 PM] [<color="red">ERROR</color>] Unable to update session list from lobby server.

[Trenloe]

I did the tracer thing again, no change in ip number; maybe it's because i'm in EU?

I think there are different IP addresses for that DNS name around the world.