Player can't join

[Trenloe]

Definitely after that, because yesterday it did not work for us, tried several times and then again after I saw your post, still was not working.
Then 10 hours later, after still receiving error, decided to give a try with standard license. So this happened in 30 min time period, before my first post.

Thanks for confirming.

Ask the players to open their console.log files immediately after getting the error. Click the folder icon in FG to open a file explorer window at the location of this file.

Then please post the contents of that file here.

[Fanator19]

Thanks for confirming.

Ask the players to open their console.log files immediately after getting the error. Click the folder icon in FG to open a file explorer window at the location of this file.

Then please post the contents of that file here.

np, glad to help if I can,

Now we tried again, on client laptop, verified that it can connect, after that, I removed license key from settings, it switched to Free version, and connecting to the same game, that it was connected 2 min before, error appeared, here is console log:

[3/18/2020 3:51:09 PM] Launcher scene starting.
[3/18/2020 3:51:21 PM] Attempting named connection to server. [Fanator19]
[3/18/2020 3:51:26 PM] Noble Connect [17339]: Received some weird message: Answer,1,814
v=0
o=- 007f6f67a94e456eb29a92bb3a80920e 202003181551280742 IN IP4 192.168.1.5
s=
t=0 0
c=IN IP4 128.199.60.165
a=ice-pwd:d9f1927b-6f18-40c9-9b2a-8589871a8aaf
a=ice-ufrag:487751ee-1eff-4557-abf8-983b5103b3fa
m=application 63170 udp binary
a=candidate:5807c129b05edd23ddd29856fa1ba3ca 0 UDP 2113938431 192.168.1.5 52914 typ host
a=candidate:158b5ba5b8e0c1cc96d413639a6b847f 0 UDP 2113938431 192.168.44.1 52915 typ host
a=candidate:3e887497f9a974bf345414a66f7f3ef3 0 UDP 2113938431 192.168.242.1 52916 typ host
a=candidate:d9b27afb70d190617f0ad40e954a69fd 0 UDP 2113938431 127.0.0.1 52917 typ host
a=candidate:a8cddc24d72568035c5e319c9feacc8a 0 UDP 9215 128.199.60.165 63170 typ relay 109.172.137.9 52914
a=candidate:9f2151ac137b98981343e9e35dca18e8 0 UDP 1677730815 109.172.137.9 52914 typ srflx 192.168.1.5 52914

[3/18/2020 3:51:27 PM] Client attempting authorization. [ZvioDNDGame - DIRECT]
[3/18/2020 3:51:29 PM] Authorization failed: The host is running an unauthorized copy, or authorization server is down.

hope this helps, gl

Can it be that, my Ultimate is not Ultimate in fact? Launcher says v4.0.0 Ultimate version but...

[Trenloe]

Thanks for providing the info, hopefully this will help the devs get a handle on the issue.

Can it be that, my Ultimate is not Ultimate in fact? Launcher says v4.0.0 Ultimate version but...

I wouldn't rule it out, but usually if it says ultimate then it is.

The probably cause is due to some issue with the free/demo license communicating with the FG server to verify that the Ultimate license it's connecting to is valid. The standard license doesn't do this.

[Moon Wizard]

@Fanator19,

It's because you cancelled for FGU subscription. As noted in the FAQ for subscriptions, cancelling the subscription automatically cancels the license as well. It's a limitation of the Paypal interface that manages subscriptions.

Regards,
JPG

[Fanator19]

@Fanator19,

It's because you cancelled for FGU subscription. As noted in the FAQ for subscriptions, cancelling the subscription automatically cancels the license as well. It's a limitation of the Paypal interface that manages subscriptions.

Regards,
JPG

oops, sorry, ok thanks

[jawn]

***OK I fixed it***

He was set to use a proxy, but nothing was in the proxy host field.

*** ***

One of my players and I are having this same issue. He is getting the error message "Authorization failed: The host is running an unauthorized copy, or authorization server is down." I was able to host 4 other players successfully.

We are both running 4.0.0 (2020-03-26) - I'm on Ultimate and he is on demo.

Here is the tail of his console.log:

3/27/2020 9:05:59 PM] Noble Connect [131808]: Handle response from 167.99.162.76:56156 at 192.168.1.16:64212
[3/27/2020 9:05:59 PM] Noble Connect [131808]: Received BIND SUCCESS RESPONSE [d5ff5fdc89cd5efc2a1ff2db] from 167.99.162.76:56156 at 192.168.1.16:64212
[3/27/2020 9:05:59 PM] Noble Connect [131814]: Received BIND REQUEST [9e0f6661252c4957f71d03f8] from 167.99.162.76:56156 at 68.183.117.123:3478
[3/27/2020 9:05:59 PM] Noble Connect [131814]: Sending BIND SUCCESS_RESPONSE [9e0f6661252c4957f71d03f8] from 192.168.1.16:64212 to 167.99.162.76:56156
[3/27/2020 9:06:02 PM] Noble Connect [134107]: Adding bridge for peer 174.56.56.87:64728 with client end point: 127.0.0.1:64214
[3/27/2020 9:06:04 PM] Attempting authorization. [Sabre5 - DIRECT]
[3/27/2020 9:06:04 PM] [WARNING]  URL: System.Net.WebException: An exception occurred during a WebClient request. ---> System.NullReferenceException: Object reference not set to an instance of an object
  at System.Net.AutoWebProxyScriptEngine.InitializeRegistryGlobalProxy () [0x0005b] in <ae22a4e8f83c41d69684ae7f557133d9>:0 
  at System.Net.AutoWebProxyScriptEngine.GetWebProxyData () [0x00007] in <ae22a4e8f83c41d69684ae7f557133d9>:0 
  at System.Net.WebProxy.UnsafeUpdateFromRegistry () [0x0001a] in <ae22a4e8f83c41d69684ae7f557133d9>:0 
  at System.Net.WebProxy..ctor (System.Boolean enableAutoproxy) [0x0000d] in <ae22a4e8f83c41d69684ae7f557133d9>:0 
  at System.Net.WebProxy.CreateDefaultProxy () [0x00012] in <ae22a4e8f83c41d69684ae7f557133d9>:0 
  at System.Net.Configuration.DefaultProxySectionInternal.GetSystemWebProxy () [0x00000] in <ae22a4e8f83c41d69684ae7f557133d9>:0 
  at System.Net.Configuration.DefaultProxySectionInternal.GetDefaultProxy_UsingOldMonoCode () [0x00036] in <ae22a4e8f83c41d69684ae7f557133d9>:0 
  at System.Net.Configuration.DefaultProxySectionInternal.GetSection () [0x00015] in <ae22a4e8f83c41d69684ae7f557133d9>:0 
  at System.Net.WebRequest.get_InternalDefaultWebProxy () [0x00022] in <ae22a4e8f83c41d69684ae7f557133d9>:0 
  at System.Net.HttpWebRequest..ctor (System.Uri uri) [0x0008d] in <ae22a4e8f83c41d69684ae7f557133d9>:0 
  at (wrapper remoting-invoke-with-check) System.Net.HttpWebRequest..ctor(System.Uri)
  at System.Net.HttpRequestCreator.Create (System.Uri uri) [0x00000] in <ae22a4e8f83c41d69684ae7f557133d9>:0 
  at System.Net.WebRequest.Create (System.Uri requestUri, System.Boolean useUriBase) [0x00091] in <ae22a4e8f83c41d69684ae7f557133d9>:0 
  at System.Net.WebRequest.Create (System.Uri requestUri) [0x00014] in <ae22a4e8f83c41d69684ae7f557133d9>:0 
  at System.Net.WebClient.GetWebRequest (System.Uri address) [0x00000] in <ae22a4e8f83c41d69684ae7f557133d9>:0 
  at System.Net.WebClient.OpenRead (System.Uri address) [0x0002b] in <ae22a4e8f83c41d69684ae7f557133d9>:0 
   --- End of inner exception stack trace ---
  at System.Net.WebClient.OpenRead (System.Uri address) [0x000a1] in <ae22a4e8f83c41d69684ae7f557133d9>:0 
  at System.Net.WebClient.OpenRead (System.String address) [0x00016] in <ae22a4e8f83c41d69684ae7f557133d9>:0 
  at (wrapper remoting-invoke-with-check) System.Net.WebClient.OpenRead(string)
  at JHPKLOLCIAF.GJOBBHJNNEI (System.String EOBMPDLBKOO, System.Single BCFJNLCFFEF) [0x00007] in <46db431682984e49996a758532796682>:0 
[3/27/2020 9:06:04 PM] Authorization failed: The host is running an unauthorized copy, or authorization server is down.

[damned]

if one of the four temporarily disconnect can the 5th connect?

[ironhulkbuster]

Hopefully it's not bad forum etiquitte to post this long after the thread seems to have resolved, but I'm getting an issue where my dad has an Ultimate subscription and is hosting from one computer. I'm trying to join from my laptop on the same network. It's a cloud host, public with a password. I connect to the game, enter the password and get to 'Acquiring File List' and it stalls out.

On his end he see me join and immediately disconnect. You can see in the logs that I authenticate, connect and then almost immediately lose connection to matchmaking. Any ideas what is happening here?

[4/5/2020 12:22:05 PM] Noble Connect [10168]: Handle response from 68.183.117.123:3478 at 192.168.1.27:55704
[4/5/2020 12:22:05 PM] Noble Connect [10168]: Received CHANNEL_BIND SUCCESS RESPONSE [7280e8d5a32beadb36c4aa50] from 68.183.117.123:3478 at 192.168.1.27:55704
[4/5/2020 12:22:05 PM] Noble Connect [10170]: Handle response from 192.168.1.2:56611 at 192.168.1.27:55704
[4/5/2020 12:22:05 PM] Noble Connect [10171]: Received BIND SUCCESS RESPONSE [bfb225288180075b46eea889] from 192.168.1.2:56611 at 192.168.1.27:55704
[4/5/2020 12:22:05 PM] Noble Connect [10171]: Connecting via route: HOST (192.168.1.27:55704) => HOST (192.168.1.2:56611)
[4/5/2020 12:22:05 PM] Noble Connect [10174]: Handle response from 68.183.117.123:3478 at 192.168.1.27:55704
[4/5/2020 12:22:05 PM] Noble Connect [10174]: Received CHANNEL_BIND SUCCESS RESPONSE [1b7776d2d7e935ec7b1ce479] from 68.183.117.123:3478 at 192.168.1.27:55704
[4/5/2020 12:22:06 PM] Noble Connect [10769]: Adding bridge for peer 192.168.1.2:56611 with client end point: 127.0.0.1:62469
[4/5/2020 12:22:06 PM] Attempting authorization. [ironhulkbuster - DIRECT]
[4/5/2020 12:22:07 PM] Client connected to host as 'ironhulkbuster'
[4/5/2020 12:22:32 PM] Noble Connect [36905]: Sending REFRESH REQUEST [e1f23ab80b0aa8537e2d7b5f] from 192.168.1.27:55704 to 68.183.117.123:3478
[4/5/2020 12:22:32 PM] Noble Connect [36943]: Handle response from 68.183.117.123:3478 at 192.168.1.27:55704
[4/5/2020 12:22:32 PM] Noble Connect [36943]: Received REFRESH SUCCESS RESPONSE [e1f23ab80b0aa8537e2d7b5f] from 68.183.117.123:3478 at 192.168.1.27:55704
[4/5/2020 12:22:39 PM] [WARNING] Lost connection to matchmaking server : Unable to write data to the transport connection: The socket has been shut down.
[4/5/2020 12:22:41 PM] [WARNING] Noble Connect [45818]: No free buffers, adding one
[4/5/2020 12:22:41 PM] [WARNING] Noble Connect [45818]: No free buffers, adding one
[4/5/2020 12:22:41 PM] [WARNING] Noble Connect [45818]: No free buffers, adding one
[4/5/2020 12:22:41 PM] [WARNING] Noble Connect [45818]: No free buffers, adding one
[4/5/2020 12:22:41 PM] [WARNING] Noble Connect [45819]: No free buffers, adding one
[4/5/2020 12:22:41 PM] [WARNING] Noble Connect [45819]: No free buffers, adding one
[4/5/2020 12:22:41 PM] [WARNING] Noble Connect [45819]: No free buffers, adding one
[4/5/2020 12:22:41 PM] [WARNING] Noble Connect [45820]: No free buffers, adding one
[4/5/2020 12:22:41 PM] [WARNING] Noble Connect [45820]: No free buffers, adding one
[4/5/2020 12:22:41 PM] [WARNING] Noble Connect [45821]: No free buffers, adding one
[4/5/2020 12:23:02 PM] Noble Connect [66906]: Sending REFRESH REQUEST [b9adedd1546fc9ddbf0c7428] from 192.168.1.27:55704 to 68.183.117.123:3478
[4/5/2020 12:23:02 PM] Noble Connect [66953]: Handle response from 68.183.117.123:3478 at 192.168.1.27:55704
[4/5/2020 12:23:02 PM] Noble Connect [66953]: Received REFRESH SUCCESS RESPONSE [b9adedd1546fc9ddbf0c7428] from 68.183.117.123:3478 at 192.168.1.27:55704
[4/5/2020 12:23:32 PM] Noble Connect [96905]: Sending REFRESH REQUEST [9f534784cc527f43eee75ad5] from 192.168.1.27:55704 to 68.183.117.123:3478
[4/5/2020 12:23:32 PM] Noble Connect [96945]: Handle response from 68.183.117.123:3478 at 192.168.1.27:55704
[4/5/2020 12:23:32 PM] Noble Connect [96945]: Received REFRESH SUCCESS RESPONSE [9f534784cc527f43eee75ad5] from 68.183.117.123:3478 at 192.168.1.27:55704

[LordEntrails]

When he goes to start his campaign, it should show his internal IP. When you go to join, use that instead of clicking on the game in the cloud list. Most routers do not like connections going from a computer insider the network to a server outside and back into a different computer in the same network.

[Moon Wizard]

I just pushed a new build Live that should help. All players and GM will need to update to latest version (2020-04-04).

Regards,
JPG