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February 10th, 2020, 01:11 #21
- Join Date
- Jun 2018
- Posts
- 22
And it is working again.
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February 22nd, 2020, 13:37 #22
- Join Date
- Aug 2019
- Location
- Genesee County, MI.
- Posts
- 3
And it's broken again. Same issue as before. I get my code from Paizo and put it into the Authenticator at https://www.fantasygrounds.com/store...izoAccount.xcp Click the button and get a red box stating "unable to authorize account".
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February 22nd, 2020, 15:13 #23
- Join Date
- Feb 2018
- Location
- Newark, NJ
- Posts
- 7
It's as if they shut it down during the weekend.
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April 9th, 2020, 20:38 #24
- Join Date
- Apr 2020
- Posts
- 2
Is this still an ongoing issue? I'm getting the "Unable to authorize account" error. Read that it's a Paizo server issue that wouldn't normally get solved until after a weekend (and I realise at the moment it's not likely a priority) but with it being midweek I wondered if it's affecting anyone else or I'm having some other trouble.
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April 9th, 2020, 20:52 #25Private Messages: My inbox is forever filling up with PMs. Please don't send me PMs unless they are actually private/personal messages. General FG questions should be asked in the forums - don't be afraid, the FG community don't bite and you're giving everyone the chance to respond and learn!
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April 9th, 2020, 23:13 #26
- Join Date
- Apr 2020
- Posts
- 2
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April 10th, 2020, 01:55 #27
The Paizo website goes down about once a month - usually on the weekend - and doesnt come back until the Monday...
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February 26th, 2022, 13:16 #28
- Join Date
- Sep 2018
- Location
- USA, India, and other locales around the world
- Posts
- 20
Please note that logging in to Paizo (just to get account info) kicks me out to re-sign in, so I think this is a Paizo issue, not a FG issue.
Zwergenmauer
Ultimate License Holder
Pathfinder 1e, 2e
D&D 5E
GURPS
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March 1st, 2022, 17:15 #29
I had the same issue and their CS sent me this and I was able to log in.
Hi,
It looks like some customers have been experiencing the login issue again. We are continuing to resolve issues with paizo.com logins stemming from the outage a couple weeks ago, but our tech team recommends clearing cache and cookies on your browser by following these steps:
https://paizo.com/threads/rzs43abl?H...izocom-Cookies
When entering in a temporary password, we always recommend typing in the temp password manually instead of copying and pasting. Coping and pasting it can result in unwanted spaces being grabbed causing the website not to recognize the password.
*If you are still unable to login and access your account after these steps please try to login to our site using an incognito window.
-Paizo Customer ServicePaul Grosse
PCGen BoD
PR Silverback
Autobackup Batch file, Always ALWAYS backup your data. Remember to follow the 3-2-1 rule!
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