Demo Player wants to join the game, loading screen is stuck on "acquiring file list"

**Ascalon** · January 3rd, 2020, 21:03

Well, title says it all: My player wanted to join my hosted game, I can see that his name is logged it, but the loading screen dosen't change für 10+ minutes. Tried it three times now :-/

**rhammer2** · January 3rd, 2020, 21:09

???

Unity does not yet have a Demo (no key) version to use.

- Robert

**notrealdan** · January 3rd, 2020, 21:16

Originally Posted by rhammer2

???

Unity does not yet have a Demo (no key) version to use.

- Robert

Yes it does. See the latest Kickstarter update from I think Dec 21st.

EDIT: And here: https://www.fantasygrounds.com/forum...Not-Live-Play)

**Zacchaeus** · January 3rd, 2020, 21:19

Check that you don't have too much shared, and that your or your players router doesn't have excessive flood protection enabled.

**LordEntrails** · January 4th, 2020, 04:42

Does it only happen with one player? Does it work with others? Do you have Comcast or AT&T as your ISP?

**TehFungus** · March 23rd, 2020, 04:15

My friends and I are also having this issue... One has paid version, five have demo, and from what we understood, the demo versions were supposed to connect to the paid editions?

**LordEntrails** · March 23rd, 2020, 04:30

Originally Posted by TehFungus

My friends and I are also having this issue... One has paid version, five have demo, and from what we understood, the demo versions were supposed to connect to the paid editions?

Yes, assuming the host has a paid Ultimate license. If they have a standard, then only 1 demo/free player will be able to connect and they will not be able to save what they do. Also note that all Free/Demo players must have forum accounts and have it entered in the FGU settings.

**ElizabethJ013** · March 25th, 2020, 01:47

Was this issue resolved? If so, what was the solution?

I am also experiencing the same issue. GM has the ultimate license, 2 players have demo version, and one has standard. All users are stuck on "acquiring file list". I am on the same network as GM, others are not. Doesn't appear to be a network issue. Is this something on FG's end or is there some setting I'm missing? GM has Mac, I know that was an issue in previous iterations.

**keithhannen** · March 25th, 2020, 02:14

same for me. ultimate license on one pc, demo on another. can't get past "acquiring file list." 'PlayerName' connected messages appear in chat on GM instance.

**LordEntrails** · March 25th, 2020, 02:56

Make sure you have updated since ~2200 UTC Tuesday 3/24.
Please also make sure your players have a forum account and have entered it correctly in their settings.
Then please list what type of connection you were trying (cloud, private, etc), when (date & time), and your license type as well as your player's license type(s).
Then please include your and your player's console.log files.

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