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November 24th, 2019, 01:12 #1Crusader
- Join Date
- May 2016
- Posts
- 11
Who do I contact for payment information?
I was charged twice this month for the monthly fee. Who do I contact to get the payments corrected?
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November 24th, 2019, 01:48 #2Moderators
Immortal
Supreme Deity
- Join Date
- Dec 2014
- Location
- Scotland
- Posts
- 20,824
I’d start with PayPal, and if that doesn’t work then email [email protected].
If there is something that you would like to see in Fantasy Grounds that isn't currently part of the software or if there is something you think would improve a ruleset then add your idea here https://www.fantasygrounds.com/featu...rerequests.php
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November 24th, 2019, 03:25 #3SmiteWorks
Supreme Deity
- Join Date
- Mar 2007
- Posts
- 20,559
More than likely, you ended up setting up two subscriptions. A message to [email protected] with the details will let us look up, and get you squared away. Make sure to provide the email address you use for PayPal.
Regards,
JPG
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