Starfinder Playlist
  1. #1

    Game Calendar issue

    The game calendar is not loading. Not the calendar part itself but nothing comes up when i click on the manage campaigns link. This a new issue never had a problem up until maybe an hour ago all was working fine.

  2. #2
    I second this as well. Been like this for a while now.

  3. #3
    LordEntrails's Avatar
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    I suggest [email protected] That way they are sure to see it quicker than on the forums.

    Problems? See; How to Report Issues, Bugs & Problems
    On Licensing & Distributing Community Content
    Community Contributions: Gemstones, 5E Quick Ref Decal, Adventure Module Creation, Dungeon Trinkets, Balance Disturbed, Dungeon Room Descriptions
    Note, I am not a SmiteWorks employee or representative, I'm just a user like you.

  4. #4
    So then why have a support forum if they don't look at it?

  5. #5
    Trenloe's Avatar
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    Quote Originally Posted by Percias View Post
    So then why have a support forum if they don't look at it?
    They do look at it, just not all the time - whereas multiple Smiteworks people are on the support email.

    Additionally, having a support forums allows the community to help out 24x7.
    Private Messages: My inbox is forever filling up with PMs. Please don't send me PMs unless they are actually private/personal messages. General FG questions should be asked in the forums - don't be afraid, the FG community don't bite and you're giving everyone the chance to respond and learn!

  6. #6
    David wrote on Discord that they are aware of it and are working on it

  7. #7
    Thanks for reporting.

    We are aware of the issue inside the calendar system. Unfortunately, the developer who works on the calendar system is out of state with limited access until Monday. (And it was working before they left, and they didn't change anything recently.)

    I am attempting to look into the issue, but I am not familiar with the system or tools (which are specialized tools built prior to us taking over the company). So, we don't have an ETA for a fix yet.

    Thanks for your patience,
    JPG

  8. #8
    Quote Originally Posted by Moon Wizard View Post
    Thanks for reporting.

    We are aware of the issue inside the calendar system. Unfortunately, the developer who works on the calendar system is out of state with limited access until Monday. (And it was working before they left, and they didn't change anything recently.)

    I am attempting to look into the issue, but I am not familiar with the system or tools (which are specialized tools built prior to us taking over the company). So, we don't have an ETA for a fix yet.

    Thanks for your patience,
    JPG
    Toady is tuesday so you mean like next Monday so we might have to go a whole week with it like this. Oh well was trying to post a new campaign on there but i guess ill have to wait.

  9. #9
    The game calendar should be back up now.

    Thanks,
    JPG

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