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June 16th, 2019, 01:24 #1
Having Issues with Fantasy Grounds, Need Help ASAP
Ok... so i have an issue... Im not sure if my license has been revoked, or if steam just sucks... but i am unable to update, nor use my license for the game. Im in the middle of trying to host a campaign after making one, but it will not let me login now. The first issue i found is i purchased the ultimate edition, but it would only let one person log in... i thought it might be the key issue so i uninstalled the game and reinstalled... but now the game will not load at all.
Fantasy Grounds Issue 1.png
Fantasy Grounds Purchased from Steam
Fantasy Grounds Issue 2.png
When i try to update or load a campaign i get this error message
Error
Invalid Purchases login entered in settings.
Please update settings with valid purchases login or clear login; and update again
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June 16th, 2019, 01:36 #2
Ok i seem to have fixed the issue..... XD dont know how to delete posts
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June 16th, 2019, 05:31 #3
- Join Date
- Jan 2014
- Location
- Germany
- Posts
- 404
Even better would be you‘d describe how you resolved your issue, that others can benefit of it when they are going to happen the same error...
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July 16th, 2019, 23:40 #4
- Join Date
- Nov 2018
- Location
- Frankfurt, Germany
- Posts
- 4
Indeed! I have the same problem and have not yet fixed the issue.
I just claimed my FGU Rookie Upgrade - Standard. Maybe it has something to do with this?
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July 16th, 2019, 23:52 #5
- Join Date
- Nov 2018
- Location
- Frankfurt, Germany
- Posts
- 4
For me, the following solved my problem (it is stupid to such an extend that I am nearly too ashamed to post it): while claiming my FGU Upgrade I had to reset my account password. I just had to re-login in the FG launcher (Settings > Purchases > Manage)...
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July 17th, 2019, 00:38 #6
Glad you got it sorted, thanks for admitting you are human and for posting the solution. I'm sure you're not the only one to have ever done this
Problems? See; How to Report Issues, Bugs & Problems
On Licensing & Distributing Community Content
Community Contributions: Gemstones, 5E Quick Ref Decal, Adventure Module Creation, Dungeon Trinkets, Balance Disturbed, Dungeon Room Descriptions
Note, I am not a SmiteWorks employee or representative, I'm just a user like you.
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