1. #1

    Having Issues with Fantasy Grounds, Need Help ASAP

    Ok... so i have an issue... Im not sure if my license has been revoked, or if steam just sucks... but i am unable to update, nor use my license for the game. Im in the middle of trying to host a campaign after making one, but it will not let me login now. The first issue i found is i purchased the ultimate edition, but it would only let one person log in... i thought it might be the key issue so i uninstalled the game and reinstalled... but now the game will not load at all.

    Fantasy Grounds Issue 1.png

    Fantasy Grounds Purchased from Steam
    Fantasy Grounds Issue 2.png

    When i try to update or load a campaign i get this error message
    Invalid Purchases login entered in settings.

    Please update settings with valid purchases login or clear login; and update again

  2. #2
    Ok i seem to have fixed the issue..... XD dont know how to delete posts

  3. #3
    Even better would be you‘d describe how you resolved your issue, that others can benefit of it when they are going to happen the same error...

  4. #4
    Indeed! I have the same problem and have not yet fixed the issue.

    I just claimed my FGU Rookie Upgrade - Standard. Maybe it has something to do with this?

  5. #5
    For me, the following solved my problem (it is stupid to such an extend that I am nearly too ashamed to post it): while claiming my FGU Upgrade I had to reset my account password. I just had to re-login in the FG launcher (Settings > Purchases > Manage)...

  6. #6
    LordEntrails's Avatar
    Join Date
    May 2015
    GMT -7
    Blog Entries
    Glad you got it sorted, thanks for admitting you are human and for posting the solution. I'm sure you're not the only one to have ever done this

    Current Projects: Ultimate Undermountain (NYDUM)
    Community Contributions: Gemstones, 5E Quick Ref Decal, Adventure Module Creation, Dungeon Trinkets
    DMsGuild Content: Balance Disturbed (Adventure), Dungeon Room Descriptions
    FG Product Reviews: Virtual Scribe Reviews

Thread Information

Users Browsing this Thread

There are currently 1 users browsing this thread. (0 members and 1 guests)

Posting Permissions

  • You may not post new threads
  • You may not post replies
  • You may not post attachments
  • You may not edit your posts

Log in

Log in