Thread: Other problems
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April 20th, 2019, 12:10 #1
- Join Date
- Sep 2016
- Location
- Langres - France
- Posts
- 26
Other problems
hello, that's how I previously changed my computer so I had to reinstall Fantasy Grounds. I had a problem with my license number but it was settled with Smitworks, they gave me a new number, (why the former did not function any more ...). But this poses a new problem, in fact when I launch Fantasy Grounds the number on the top right tells me that I am in version 3.3.6 player (while I have an ultimate license) I have to make an update to return to version 3.3.7 Ultimate, the problem is that I have to do it every time! So is there a solution? if yes which one ?
Moreover the extension DOE does not work with this version (at least on my computer) whereas I seem to have read that it is normally compatible ...
That's all help is welcome thanks in advance.Licence Ultimate
DD Curse of Strad
Prince of the apocalypse
Lost mine of Phandelver
Out of the abyss
Hoard of the dragons queen
The rise of Tiamat
Storm King's Thunder
Sword Coast adventurer guild (campaign and player)
Elemental evil player companion
Monster Manual
DMG
PHB
DD Tokens Vol1 & vol2
DD Volo's Guide to monsters
Tomb of anihilation
Tall of the Yawning Portal
Waterdeep Dragon Heist
Dungeon of the mad mage
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April 20th, 2019, 13:32 #2
It sounds like you don't have full permission to where your data files are being written.
Paul Grosse
PCGen BoD
PR Silverback
Autobackup Batch file, Always ALWAYS backup your data. Remember to follow the 3-2-1 rule!
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April 20th, 2019, 13:43 #3
- Join Date
- Sep 2016
- Location
- Langres - France
- Posts
- 26
Licence Ultimate
DD Curse of Strad
Prince of the apocalypse
Lost mine of Phandelver
Out of the abyss
Hoard of the dragons queen
The rise of Tiamat
Storm King's Thunder
Sword Coast adventurer guild (campaign and player)
Elemental evil player companion
Monster Manual
DMG
PHB
DD Tokens Vol1 & vol2
DD Volo's Guide to monsters
Tomb of anihilation
Tall of the Yawning Portal
Waterdeep Dragon Heist
Dungeon of the mad mage
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April 20th, 2019, 14:07 #4
You have TWO instances of Fantasy Grounds installed.
You are not updating the instance that you are running...
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April 20th, 2019, 14:49 #5
- Join Date
- Sep 2016
- Location
- Langres - France
- Posts
- 26
Ok then I have 2 instances under User Name \ appdata \ roaming \ fantasygrounds and a sub c: \ program files x86 \ fantasygrounds. When I run under programfiles I am in 3.3.6 until I make an update. When I run on Roaming I get the following message: Ruleset: launcher error. Unable to load ruleset file (base.xml) Do you want to try reloading the data? If I say yes the same message appears if I say no the program closes.
Is it serious doctor ? !!! In short if you can help me thank youLicence Ultimate
DD Curse of Strad
Prince of the apocalypse
Lost mine of Phandelver
Out of the abyss
Hoard of the dragons queen
The rise of Tiamat
Storm King's Thunder
Sword Coast adventurer guild (campaign and player)
Elemental evil player companion
Monster Manual
DMG
PHB
DD Tokens Vol1 & vol2
DD Volo's Guide to monsters
Tomb of anihilation
Tall of the Yawning Portal
Waterdeep Dragon Heist
Dungeon of the mad mage
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April 20th, 2019, 15:37 #6
Have you possibly also installed from Steam?
Can you open Settings and check the Program and Data locations set there?
Do they match the settings you posted?
Does the shortcut you are using to launch FG point to the same location you posted?
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May 1st, 2019, 12:03 #7
- Join Date
- Sep 2016
- Location
- Langres - France
- Posts
- 26
Sorry to answer so late but I have a lot to do in my work. So Steam is installed on my computer but I have not configured Fantasygrounds to be associated with it. My shortcut is well on Fantasygrounds (the one installed in Appdata ...). Good after it does not matter it still works it's just weird but I can not find a solution for the moment ....
Thank you for your help. Good game !Licence Ultimate
DD Curse of Strad
Prince of the apocalypse
Lost mine of Phandelver
Out of the abyss
Hoard of the dragons queen
The rise of Tiamat
Storm King's Thunder
Sword Coast adventurer guild (campaign and player)
Elemental evil player companion
Monster Manual
DMG
PHB
DD Tokens Vol1 & vol2
DD Volo's Guide to monsters
Tomb of anihilation
Tall of the Yawning Portal
Waterdeep Dragon Heist
Dungeon of the mad mage
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May 1st, 2019, 15:06 #8
Your shortcut to start Fantasy Grounds should be C:\Program Files (x86)\Fantasy Grounds\FantasyGrounds.exe - assuming your settings points here for the "app directory" location (damned asked you to post details of your settings). Unless you directory settings have changed, you should only have one FantasyGrounds.exe on your computer, there should not be one in your AppData directory.
Last edited by Trenloe; May 1st, 2019 at 15:13.
Private Messages: My inbox is forever filling up with PMs. Please don't send me PMs unless they are actually private/personal messages. General FG questions should be asked in the forums - don't be afraid, the FG community don't bite and you're giving everyone the chance to respond and learn!
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